FIGHT AGAINST EXPLOITATION The prison and jail telephone industry is ripping off incarcerated people and their families. Join us in the fight to end this exploitation, so that people behind bars and their families can afford to stay in touch.

Thank you,

—Peter Wagner, Executive Director Donate

Electronic Messaging and Tablets Tweet this

We think of email and the Internet as tools for staying in touch, but behind bars, they're becoming tools for exploitation. Private companies offer electronic tablets and kiosks to prisons — sometimes for free — and then overcharge incarcerated people and their loved ones to use them.

Worse, these low-quality digital products are becoming an excuse for some prisons and jails to eliminate essential services, like libraries and paralegals, and to charge people by the minute to read books.

The Prison Policy Initiative is bringing these abusive practices to light. We're calling for digital technology to be offered as it was originally designed: to be free and accessible to all. We also published a best practices guide for counties and states considering tablet programs.

See our key research below:

Reports

How to spot the hidden costs in a “no-cost” tablet contract
Our primer on contracts that claim to deliver electronic tablets to incarcerated people at "no cost" to taxpayers. We explain why these tablets are free: By charging incarcerated people too much for basic services, the companies providing the tablets end up making money.
More states are signing harmful "free prison tablet" contracts
Tablet computers are delivering a captive audience to profit-seeking companies, while enabling prisons to cut essential services like law libraries. We discuss which states are signing these risky contracts.
The Wireless Prison: How Colorado’s tablet computer program misses opportunities and monetizes the poor
When Colorado became the first state to offer tablet computers to incarcerated people for “free,” we took a close look at its tablet program, uncovering hidden fees and shoddy services.
You've Got Mail: The promise of cyber communication in prisons and the need for regulation
Our 2016 report explains how private companies are offering electronic messaging in prisons and jails and why these services should be regulated to avoid exploitation.
The Company Store and the Literally Captive Market: Consumer Law in Prisons and Jails
"Prison tablets" are creating new challenges for those seeking to protect incarcerated consumers from exploitation. In this law article, Prison Policy Initiative volunteer Stephen Raher suggests legal avenues for protecting consumers in prison.