Two pie charts showing that 38% of the money spent on a traditional Global Tel*Link account goes to fees, but under the Collect2Card program 88% of the money goes to fees.

Data Source: Please Deposit All of Your Money: Kickbacks, Rates, and Hidden Fees in the Jail Phone Industry and Collect2Card website. (Graph: Peter Wagner, 2015)

This graph originally appeared in Comments re: Second Further Notice of Proposed Rulemaking ¶¶ 98-102, single call programs.

Our report, Please Deposit All Your Money found that 38% of every dollar consumers spend with a typical Global Tel*Link account goes to fees for having, funding and closing their account. That’s a $400million/year outrage. But with Global Tel*Link’s Collect2Card™ program, it’s even worse: 88% of the cost of each $14.99 call goes to “fees”. (We’d like to do a similar analysis of Global Tel*Link’s Collect2Phone™ service, but to our knowledge neither Global Tel*Link nor its competitors offer a breakdown of “cost” vs. “fees” for calls charged as premium text messages.)

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  • March 25, 2017:
    Policy Analyst Wendy Sawyer will be at the panel discussion of criminal justice reform in Massachusetts at the First Parish Unitarian Universalist of Arlington at 12:45-5pm.
  • April 5, 2017:
    Policy Analyst Wendy Sawyer will discuss PPI’s recent research as it relates to a community-wide reading of Orange is the New Black. 6:30-8 pm at Emily Williston Memorial Library, Easthampton, MA

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