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Correctional Contracts Library

Correctional Contracts Library documentation

This database contains documents about prison and jail purchases of goods and services (“procurement documents,” in technical terms). Our work has focused largely on communications and technology services, so the majority of documents in this database focus on this area, but other types of contracts are included as well. In addition to contracts, the database also includes procurement solicitations and other related documents.

The documents in this database come from various sources: open records requests, discovery in litigation or regulatory proceedings, other advocacy groups, and anonymous tips. In the remarks field, we’ve provided some information to help you better understand these documents, but if you have additional questions we encourage you to reach out to the appropriate jail, prison, or Department of Corrections.

Unless we need to reduce the size of a large document, files are generally posted in the same format we received them. This means that if we submit an open records request for a contract, and the agency provides the contract as ten separate files, it will probably appear in the database as one entry with ten subsidiary files. If we receive documents through a public records request, the file might contain a copy of the agency’s cover letter responding to the request.


Do you have documents you’d like to submit?

We accept new submissions for inclusion in this database. If you have a small number of files, you can email them directly. If you have a large number of files, please use this form to send us a message describing the type and amount of information you have, and we’ll get back to you.


Database fields

We organize documents by facility, type, service, vendor, date, estimated expiration date, facility type, and state. We also provide additional information in the “remarks” field for some entries. Below is documentation on how we categorized information and what each field means.

Correctional facility

This field indicates the name of the facility that has entered into the contract:

  • For federal or state correctional or detention systems, we simply list the agency (e.g., Alabama Department of Corrections, Federal Bureau of Prisons).
  • For local jails, we use facility names from the Bureau of Justice Statistics Census of Jails.
  • Privately operated facilities are listed individually along with the location and the name of the operator (e.g., Adelanto ICE Processing Center (Adelanto, CA-Geo Group)

Document types

The database contains seven types of documents:

  • Solicitation: a document issued by a correctional facility or agency that wants to purchase goods or services. The document may be called a request for proposal, request for information, request for qualifications, or other similar names.
  • Proposal: a vendor’s written offer to provide services under contract (sometimes called a bid). These are usually submitted in response to a solicitation but can also be unsolicited.
  • Contract: an agreement where a correctional agency agrees to purchase goods or services from a vendor.
  • Commission report: a report showing sales volume for a given period (i.e., minutes of phone calls or items sold through a commissary). These reports often — but not always — include the site commission payments that the vendor pays to the correctional facility.
  • Bid evaluation: agency document listing proposals received for a given contract. The document may or may not score or rank the offers received.
  • Bid protest: a protest by an unsuccessful bidder challenging an agency’s decision to award a contract to another company. This category includes actual bid protests, administrative decisions, and court documents or rulings.
  • Miscellaneous: procurement-related documents that do not fit in the above categories

Some entries have multiple document types. For example, contracts frequently attach the vendor’s proposal as an exhibit — in these situations, the entry will be marked as both a Contract and a Proposal. If the agency’s request for proposals is also attached, it will be marked as a Solicitation as well. Another common example occurs when requests for proposals include historical call-volume reports so that bidders can anticipate the amount of revenue they might receive. In these situations, the entry will be coded as both a Solicitation and a Commission Report.

Covered Services

The database contains documents associated with 15 different kinds of services:

  • Commissary: this covers contracts for third-party management of a prison or jail commissary and contracts simply for purchasing inventory. Also included are contracts for companies that ship “care packages” ordered by families of incarcerated people.
  • Electronic messaging (“email”): text-based communication where the incarcerated user can send and receive written messages transmitted electronically. This category does not include messaging services that use SMS (this is a separate category below)
  • Facility management (private prison contracts): this covers contracts for the private management of an entire prison or jail. These contracts are not a focus of this database, but we include them when we come across them.
  • Facility management software: software used by correctional facilities to track incarcerated people admitted to, housed in, and released from the facility.
  • Food service: this category includes management of a correctional facility cafeteria and purchasing food for use in the cafeteria. This category does not include commissary services (this is a separate category above).
  • Healthcare services: professional medical care, whether rendered inside a facility or off-site.
  • Inmate banking software: management of trust accounts. This does not include money-transfer services (this is a separate category below).
  • Mail scanning: scanning or photocopying of incoming postal mail.
  • Money transfer: services that allow people to send money to an incarcerated friend or relative.
  • Release cards: prepaid debit cards issued to people when released from prison or jail.
  • Tablets: hand-held computer devices for use by incarcerated people. These devices might be shared or individually assigned, and they may be provided to incarcerated people “free,” for purchase, or for rental.
  • Telephone (voice calling): real-time audio communication, regardless of the hardware used.
  • Text messaging (SMS): written communication that the non-incarcerated user sends or receives on a mobile phone using SMS protocol.
  • Video calling: real-time communication that includes both audio and video, regardless of the hardware used.
  • Voicemail: incoming or outgoing voicemail

Many contracts cover multiple services that are “bundled” under one agreement negotiated by the correctional facility and vendor. In these situations, we code the record with all applicable services.

We code records with any services that were ever provided under the contract, even if this changes over time. For example, if a contract is initially for voice telephone service and a later amendment that adds video calling, the database record will be coded as voice telephone and video. Similarly, if the original contract was for voice telephone and video calling, but a later amendment removes the video calling, the contract will still be coded for both services.

Some contracts include specialized services not included on this list. These services may be noted in the “remarks” field.

Vendor name

We use the name that appears in the contract (omissions or minor variations in entity designations like “Inc.” or “LLC” are disregarded).

If a vendor name changes, either through a formal name change, or a merger/acquisition, we create a new vendor name and link the old one as an alias. WE also use aliases for corporate trade names (for example, “Turnkey Corrections” is a trade name used by T.W. Vending, Inc.)

For bid evaluation documents or joint-venture contracts, there may be more than one vendor listed.

What if I don’t see the company name I’m looking for?
The search menu only contains the primary name for each company. So, for example, if you want to search for Turnkey Corrections contracts, you will have to search under the primary name, T.W. Vending, Inc. If you don’t see the name you are interested in on the search menu, you can either use your browser’s find function (ctrl-F) or you can browse this table of all the aliases in our database (note this table includes companies for which we do not yet have documents).

Name Alias of
3CInteractive Securus Technologies, LLC
AMTEL ATN, Inc.
Archonix Systems, LLC Securus Technologies, LLC
Aventiv Securus Technologies, LLC
BellSouth AT&T
CTEL Consolidated Telecom
DSI-ITI, Inc. Global Tel*Link Corp.
Edovo Jail Education Solutions, Inc.
Evercom Systems, Inc. Securus Technologies, LLC
Food Express USA Union Supply Group, Inc.
FSH Communications, LLC Global Tel*Link Corp.
GTL Global Tel*Link Corp.
Legacy Inmate Communications Jail Education Solutions, Inc.
Legacy Inmate Solutions Jail Education Solutions, Inc.
Message Link Global Tel*Link Corp.
NCIC Inmate Communications Network Communications International Corp.
Primonics, Inc. Securus Technologies, LLC
Public Communications Services, Inc. Global Tel*Link Corp.
Renovo Global Tel*Link Corp.
SmartJailMail Smart Communications Holding, Inc.
Telmate, LLC Global Tel*Link Corp.
TKC TeleCom, LLC T.W. Vending, Inc.
T-NETIX, Inc. Securus Technologies, LLC
Touchpay Global Tel*Link Corp.
TurnKey Corrections T.W. Vending, Inc.
Value-Added Communications, Inc. Global Tel*Link Corp.

Dates

Document date is our best guess when services were first provided under the contract. If not specified, we use the last date that a party signed the contract.

  • For RFPs, we use the date of issuance if known (if not known, then we use the submission deadline).

Estimated expiration date is our best guess as to when the contract might expire, but it is just an estimate that should be treated as a guide toward the likely expiration date rather than a definitive statement that a contract did or will expire on a particular date. Additionally:

  • If a contract provides services from a beginning date to an end date, we will list the end date as the estimated expiration date. More commonly, contracts consist of a “base period” plus one or more optional “extension periods.” In these situations, if the contract is still in its base period when we enter it into this database, we typically list the end of the base period as the estimated expiration date. If the base period has ended, we will either list the end of the last extension period as the estimated expiration date or leave this field blank.
  • Correctional facilities and vendors often negotiate extensions of contract terms as part of an amendment. In these cases, we don’t always know about the amendment. But, if we have a copy of the amendment, we will list the amended expiration date as the estimated expiration date.
  • Correctional facilities and vendors sometimes informally agree to extend a contract without signing an amendment. In these cases, we might request a currently operative contract from an agency and receive an agreement that has already expired. In these situations, we will leave the estimated expiration date field blank and possibly make a note in the remarks field.

A date might be a specific day in YYYY-MM-DD format, or it could just be a year.

Facility type

Correctional facilities are classified as: state prison, jail, federal prison, immigration detention, juvenile, tribal, mental health, military, or privately owned.

Prisons and jails routinely contract with private companies to provide services, such as phone calls, money transfers, commissary, and release cards. Through our work to expose the worst practices in this industry, we’ve developed a robust database of contracts and other documents that spell out the terms of the agreements governments have with these companies. For the first time ever, we’ve put these documents together in one place so researchers, activists, policymakers, and journalists can build upon our work.



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Facility Type Covered services Vendors DateEst. expiration date Facility typeState Document title and files Remarks
Allegany Co. Jail (New York) Contract Commissary, Money transfer • Swanson Services Corporation 2016-04-062019-04-06 jail NY Contract Addendum:SSC-NY- Allegany - 2012.08.29 (Cobra Addendu _ Ext 4-6-2019).pdf Amendment (underlying contract not provided) adding financial services to existing commissary contract
Arapahoe County Sheriff's Office Dentention Facility (Colorado) Miscellaneous Commissary • Trinity Services Group, Inc. 2015-03-06 jail CO Board Summary Report:Arapahoe Co (CO) - renewal memo.doc Memo from sheriff to board of county commissioners recommending exercise of renewal option for commissary contract.
Calhoun County Adult Detention Center (Texas) Contract Commissary, Inmate banking software , Telephone (voice calling) • Inmate Calling Solutions, LLC 2019-02-152022-02-14 jail TX Agreement for Inmate Telephone Services, Resident Banking Software, Commissary Services & Fiduciary Management Services:Calhoun_ICS.pdf This contract was attached to Bid No. 2021.05, which appears as a separate entry in this database.
Commission Report Commissary, Telephone (voice calling) • Inmate Calling Solutions, LLC 2021 jail TX Monthly Commission Report:Calhoun_comm_rpts.pdf Phone and commissary commission reports attached to Bid No. 2021.05 (entered separately in this database).
Solicitation Commissary, Inmate banking software , Telephone (voice calling) 2021-10-05 jail TX Invitation to Bid 2021.05:InvitationToBidPacket - Bid No 2021.05 - InmateTelephoneBankingSoftwareCommissaryFiduciaryMgmtServic
Cochise Co. Jail (Arizona) Bid Evaluation Commissary • Trinity Services Group, Inc. • Keefe Commissary Network, LLC • Swanson Services Corporation • Mid-States Services, Inc. 2013 jail AZ RFP Evaluation Scoring Form:Cochise Co (AZ) bid summary.pdf
Cowlitz Co. Jail Annex (Washington) Proposal Commissary, Electronic messaging ("email"), Inmate banking software , Money transfer • Keefe Commissary Network, LLC 2013-07-09 jail WA Proposal:Cowlitz Co (WA) Bid.pdf Commissary, kiosk, and financial software proposal.
Proposal Commissary, Electronic messaging ("email"), Inmate banking software , Release cards • Trinity Services Group, Inc. 2013-07-16 jail WA Proposal for Commissary Service:Cowlitz Co (WA) Bid.pdf
Cumberland Co. Jail (New Jersey) Bid Evaluation, Miscellaneous Commissary • Keefe Commissary Network, LLC • Trinity Services Group, Inc. 2016-02-23 jail NJ Resolution 2016-108:Cumberland Co (NJ) bid summary.pdf County board of freeholders resolution awarding contract to Keefe
Dallas County Jails (Texas) Contract Commissary • Keefe Commissary Network, LLC 20172022 jail TX Commissary Services for the Dallas County Sheriff:Agreement Between Dallas County and Keefe Commissary Network LLC.pdf Not all attachments are included.
Denton County Jail (Texas) Miscellaneous Commissary 2013 jail TX Audit:Denton Co (TX) Audit.pdf Audit of commissary account
Deschutes County Correctional Facility (Oregon) Solicitation Commissary, Food service 2011-11-04 jail OR Food and Inmate Commissary Service:Deschutes County OR (2011).pdf
Douglas Co. Det. Fac. (Colorado) Bid Evaluation Commissary, Food service • Trinity Services Group, Inc. • CBM Managed Services 2012-11-30 jail CO Email dated Nov. 30, 2012:Douglas Co (CO) - bid summary.pdf Bid summary for two different RFPs: one for food service (2 bids received), another for commissary (1 bid received).
El Paso County Detention Facility (Texas) - multiple locations Bid Evaluation Commissary • Aramark Correctional Services, LLC • Keefe Commissary Network, LLC • Trinity Services Group, Inc. 2014-09-30 jail TX RFP# 14-049 bid summary:El Paso Co (TX) - bid summary.pdf
Essex County Correctional Facility (New Jersey) Contract Commissary • Keefe Commissary Network, LLC 2015-05-012017-04-30 jail NJ Board of Freeholders Resolution and Memorandum of Agreement:Resolutions - 03-04-2015 conference meeting - RESOLUTION NO. 19.pdf Exercise of 2-year renewal option
Florida Department of Corrections Contract Commissary • Keefe Commissary Network, LLC 2014 state_prison FL Contract #C2828:Florida DOC - Canteen Amendment (Keefe).pdf Contract amendment with original contract attached as exhibit.
Solicitation, Commission Report, Bid Evaluation Commissary • Keefe Commissary Network, LLC • Union Supply Group, Inc. • Healthy Cuisine by Ana Amat, Inc. 2014 state_prison FL Invitation to Bid DC ITB-13-016: Food and Property Package Program Services:Solicitation and tabulation.pdf Solicitation for "care package" services. Includes bid tabulation; historic commission reports are attached as exhibits. Successful proposal (Union Supply Group) is included as a separate database entry due to size limitations.
Illinois Department of Corrections Miscellaneous Commissary 2011 state_prison IL Commissary Study:Illinois Study.pdf Procurement Policy Board study of DOC commissary contracting practices. Includes extensive detail about sales volumes.
Indiana Department of Correction Contract Commissary • Centric Group, LLC 2008-10-152012-10-14 state_prison IN Contract EDS# DD15-9-0009:32165-001 - Keefe.pdf 32165-001 - Keefe - Amendment 1.pdf Contract + amendment. Exhibits to original contract not included. The amendment appears to expand the coverage of the contract from just the Department of Corrections to also include county jails that opt-in to receive commissary items from this vendor.
Johnson County Jail (Kansas) Bid Evaluation Commissary • Trinity Services Group, Inc. • Swanson Services Corporation • Keefe Commissary Network, LLC • Aramark Correctional Services, LLC 2014-03-20 jail KS Briefing Sheet, RFP No. 2013-050:Johnson Co (KS) - bid summary.PDF Review of bids, recommendation to county commission to award contract to Trinity Services Group.
Kalamazoo Co. Jail (Michigan) Contract Commissary, Inmate banking software , Money transfer • Canteen Services, Inc. 2022-01-012025-01-01 jail MI Commissary Delivery Services Agreement Addendum 1:Kalamazoo County Canteen.pdf Commissary contract plus an addendum for lobby kiosks where members of the public can "deposit cash or otherwise make payments that will be credited to Inmate's account for commissary spending, for Inmate's Bond, or to be applied, fully or partially, as allowed by law, towards Inmate's debt." Contract also provides "internet-based inmate accounting software system."
Kent County Correctional Facility & Community Reentry Center (Michigan) Contract Commissary, Money transfer, Release cards • Keefe Commissary Network, LLC 2021-06-302024-06-30 jail MI Commissary Services Agreement:Kent County Commissary Agreement.pdf Includes Access Securepak package program
Kentucky Centralized Inmate Commissary, Inc. Contract, Commission Report Commissary • Keefe Commissary Network, LLC 2014-07-282022-07-28 KY Personal Service Contract for Inmate Canteen and Vending Operations:Keefe_KCIC.pdf Sales reports for January-June 2022 are attached.
Lancaster County Jail Complex (Nebraska) Solicitation, Contract Commissary, Inmate banking software , Money transfer, Release cards • Keefe Commissary Network, LLC 2021-06-042025-06-03 jail NE Contract Documents: County Corrections Commissary Services RFP #21-079:C-21-0380.pdf RFP is attached to contract. RFP covers both commissary & telecommunications, but communications contract is separate.
Solicitation Commissary, Inmate banking software , Money transfer, Release cards, Tablets, Telephone (voice calling), Video calling 2021-04-02 jail NE RFP 21-079:Lancaster County RFP C-21-0380.pdf Combined RFP that anticipates two-separate contracts: one for commissary & financial services, one for telecommunications
Lee Co. Jail (Iowa) Contract Commissary • Stellar Services, LLC 2009-07-012012-06-30 jail IA Inmate Commissary Service Agreement:Lee_Stellar_Commissary.pdf
Mendocino Co. Jail (California) Solicitation Commissary 2010-06-07 jail CA Addendum No. 2 to RFP No. 14-10:Mendocino Co (CA) - 14.10_Addendum_No._2.pdf Addendum to commissary RFP with information on historical sales volume.
Miami-Dade County Jails (Florida) - multiple locations Contract Commissary, Inmate banking software , Money transfer • Aramark Correctional Services, LLC 2020-04-012025-04-01 jail FL Inmate Commissary and Banking Services, and Staff Self-Service Supermarket Program:Miami_Commissary_Executed_Contract_3-26-2020.pdf Includes the following "additional modules" (page 48 of the PDF): inmate payroll, module to "keep track of bond deposits and disbursements, and cash bond escrow accounts," pay-to-stay fee collection tracking module, module to "properly identify indigent inmates and assign indigent packs," and medical fee module.
Naples Jail Center (Florida) Solicitation, Miscellaneous Commissary 2014-06-18 jail FL RFP 14-005 Questions:Collier Co (FL) - 14-005 RESPONSE TO QUESTIONS.pdf Answers to questions from potential bidders for commissary contract.
Oakland County Jail (Michigan) - multiple locations Contract Commissary, Food service • Aramark Correctional Services, LLC 2018-01-102023-01-09 jail MI Contract Number 005254:Oakland_County_MI_Aramark_contract.pdf See p.41 for per-meal pricing (73.9 cents per meal in first year of contract)
Oneida Co. Corr. Fac. (New York) Contract Commissary, Tablets, Video calling • Trinity Services Group, Inc. 2018-01-23 jail NY Commissary Services Agreement:Oneida_NY_Trinity.pdf Tablet program added via amendment
Orange Couty Jails (Florida) - multiple locations Solicitation, Commission Report Commissary, Inmate banking software , Money transfer 2013-10-04 jail FL RFP #Y14-103-GJ: Inmate Commissary and Banking Services:Orange Co - Y14-103Add2.pdf Historical commissary commission reports included as attachments.
Ottawa Co. Jail (Michigan) Solicitation, Proposal, Contract Commissary, Money transfer • Canteen Services, Inc. 2021-10-012024-09-30 jail MI Contract for Commissary Services:Ottawa County - Commissary Agreement - Signed by Canteen Services 9-7-2021.pdf Ottawa Contract 1383 RATIFICATION (11-10-2021) - Vendor CANTEEN SERVICES.pdf Contract + amendment. Contract includes the RFP & the winning bid as attachments. The amendment concerns money transfers through public kiosks.
Scott Co. Jail (Minnesota) Solicitation Commissary 2016-02-10 jail MN Request for Proposals: Correctional Commissary Service:Scott Co (MN) Jail%20Commissary%20Services%20RFP%201-6-16.pdf
Sibley Co. Jail (Minnesota) Contract Commissary, Electronic messaging ("email"), Inmate banking software , Telephone (voice calling), Video calling • Stellar Services, LLC jail MN Service Agreement:Sibley County - Stellar Encartele contract.pdf Contract was produced by county in response to request for current contract, although this version is unsigned and undated.
St. Louis County - Department of Justice Services (Missouri) Solicitation Commissary, Money transfer, Release cards 2015-05-18 jail MO RFP 2015-6-JS:St Louis Co (MO) 2015 Commissary RFP.pdf
Ulster County Jail (New York) Contract Commissary, Electronic messaging ("email"), Food service, Money transfer, Release cards • Trinity Services Group, Inc. 2018-11-012021-12-31 jail NY Agreement for Vendor Goods and Services:201812061434.pdf Ulster amendment _09-27-2018-133117 (002).pdf
Volusia County Jail (Florida) - multiple locations Bid Evaluation Commissary, Inmate banking software , Money transfer • Aramark Correctional Services, LLC • Keefe Commissary Network, LLC • McDaniel Supply Co. • Trinity Services Group, Inc. 2014-08-19 jail FL Tabulation of Short-Listed Firms, RFP 14-P-61RF:Volusia Co (FL) - bid summary.pdf
Washington Department of Corrections Contract Commissary • Union Supply Group, Inc. 2013 state_prison WA Program Services Agreement:WDOC Union Supply.pdf "Offender Quarterly Package Program" Contract + one amendment
Washtenaw Co. Jail (Michigan) Contract Commissary • Aramark Correctional Services, LLC 2002-05-012021-02-03 jail MI Management Operating Agreement to Provide Commissary Services:2002-05-01 - Contract.pdf 2007-03-23 - term extension.pdf 2008-02-08 - term extension and commission change.pdf 2009-04-21 - term extension and commission change.pdf 2009-09-11 - term extension.pdf 2009-12-31 - term extension.pdf 2010-12-31 - term extension.pdf 2011-06-29 - term extension.pdf 2011-12-05 - term extension.pdf 2012-04-19 - term extension.pdf 2012-11-13 - vars modifications.pdf 2013-05-16 - vars modifications.pdf 2016-12-02 - term extension.pdf 2017-08-31 - term extension.pdf 2018-02-26 - term extension.pdf 2019-02-04 - vars modifications.pdf 2019-08-15 - term extension.pdf 2020-12-31 - term extension.pdf Commissary contract + numerous amendments. Most amendments extend the term by a short period. Contract could potentially still be in force, although the most recent extension here only runs through 2/3/2021.
Wayne Co. Corr. Fac. (Pennsylvania) Solicitation Commissary 2016-02-03 jail PA Request for Proposal: Inmate Commissary Service:Wayne Co (PA) commissary-request-for-propsal-2016.pdf
Webb Co. Jail (Texas) Solicitation Commissary 2015 jail TX RFP 2015-13:Webb Co (TX) RFP2015-03QA.pdf Bidder questions and answers.
West Virginia Division of Corrections and Rehabilitation Proposal Commissary • Keefe Commissary Network, LLC 2014-04-02 state_prison WV Bid - Solicitation No. COR61549:WV-Keefe-CommissaryBid.pdf
Proposal Commissary • Keefe Commissary Network, LLC 2015-07-14 state_prison WV Bid - Solicitation No. COR1500000002:WV Bid 2015.pdf
Wood Co. Jail (Texas) Contract Commissary, Electronic messaging ("email"), Inmate banking software , Mail scanning, Tablets, Telephone (voice calling), Text messaging (SMS), Video calling • T.W. Vending, Inc. • TKC TeleCom LLC 2021-07-012026-07-01 jail TX Jail Service Agreement:TURNKEY SERVICE AGREEMENT_FINAL v5.pdf TURNKEY TeleCom Agreement_v5.pdf 04-06-2021 Open records request form.pdf County provided this unexecuted contract in April 2021, before the effective date. Unclear if it was executed as-is or with further modifications. Contract includes optional add-on technology including electronic legal research.


Column explanations

Facility
The name of the correctional facility or system. Jail names come from the Bureau of Justice Statistics’ Census of Jails.
Type
Contract, solicitation, or other types of documents. One entry can include multiple types of documents.
Covered services
The types of services provided under the contract.
Vendors
The name that appears in the contract (omissions or minor variations in entity designations like “Inc.” or “LLC” are disregarded).
Document title and files
The specific name of the document, along with file name. We generally present file names as we receive them from the agency or source.
Remarks
Additional information to help users better understand unique aspects of the documents.
Date
When services were first provided under the contract.
Est. expiration date
Our best guess as to when the contract might expire. This is an estimate and should be treated as a guide towards the likely expiration date rather than a definitive statement that a contract will expire on a particular date.
Facility type
Correctional facilities are classified as: state prison, jail, federal prison, immigration detention, juvenile, tribal, mental health, military, or privately owned.

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