Prisons and jails routinely contract with private companies to provide services, such as phone calls, money transfers, commissary, and release cards. Through our work to expose the worst practices in this industry, we’ve developed a robust database of contracts and other documents that spell out the terms of the agreements governments have with these companies. For the first time ever, we’ve put these documents together in one place so researchers, activists, policymakers, and journalists can build upon our work.
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Facility | Type | Covered services | Vendors | Date | Est. expiration date | Facility type | State | Document title and files | Remarks |
---|---|---|---|---|---|---|---|---|---|
Albany Co. Corr. Fac. (New York) | Contract | Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling | • Securus Technologies, LLC | 2019-02-11 | 2022-02-11 | jail | NY | Agreement between the County of Albany and Securus Technologies, Inc. for Inmate Phone and Communication System:• Albany_County_NY.pdf | Includes electronic law library service delivered via tablet. |
Brown Co. Jail (Wisconsin) | Contract | Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling, Voicemail | • Securus Technologies, LLC | 2020-06-15 | 2025-06-15 | jail | WI | Master Services Agreement:• i-003189 Brown County, WI_various_MSA_Renewal 2020.pdf | |
Chilton Co. Jail (Alabama) | Solicitation | Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling, Voicemail | 2021-04-14 | jail | AL | Request for Proposal: Inmate Communications Services:• a2b0865af4cce83609298afb464ce7fc86de2364.pdf | |||
Dallas County Jails (Texas) | Proposal | Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling | • Securus Technologies, LLC | 2019-10-12 | jail | TX | Response to RFP No. 2019-064-6828:• Securus_RFP No. 2019-064-6828_Dallas County.pdf • Dallas BAFO and Questions_2019_submitted dec 4.pdf | Includes vendor's original proposal plus a separate document answering questions and providing a "best and final offer" | |
Douglas Co. Det. Fac. (Colorado) | Contract | Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling | • Securus Technologies, LLC | 2020-01-06 | 2024-12-31 | jail | CO | Public Contract for Services:• Douglas County Detention Center, CO_16014_Contract_New 2020_Redacted.pdf | |
Federal Bureau of Prisons | Contract | Mail scanning | • Sysorex Government Services Inc. | 2020-03-01 | 2021-06-30 | federal_prison | Contract NNG15SC88B:• Federal_BOP.pdf | In response to a FOIA request from Prison Policy Initiative seeking contracts for mail-scanning vendors, the BOP responded in April 2022 that it "does not presently have an active contract for Mail Scanning at any institution." It provided these contract documents for a "pilot program" at FCI Beckley and USP Canaan that the agency says was operational from March 2020 through June 2021. Nearly all pricing information is redacted. | |
Fremont Co. Jail (Colorado) | Contract | Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling | • Securus Technologies, LLC | 2019-12-31 | 2026-12-31 | jail | CO | Master Services Agreement:• Fremont County Detention Center, CO_08835_MSA_Renewal 2019_Redacted.pdf • Fremont County Detention Center, CO_08835_Renewal 2021 FCC Order_Redacted.pdf | 2021 amendment modifies rates and adds mail scanning. |
Garfield Co. Jail (Colorado) | Contract | Mail scanning, Tablets, Telephone (voice calling), Video calling, Voicemail | • Inmate Calling Solutions, LLC | 2021-06-14 | 2026-06-14 | jail | CO | Inmate Telephone Services Agreement:• Garfield County, CO - Contract 2021.pdf | |
Genessee Co. Jail (Michigan) | Contract | Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling | • Global Tel*Link Corporation | 2018-08-13 | 2027-08-16 | jail | MI | Master Services Agreement:• Genesee County master contract with GTL.pdf • Genesee County GTL Amendment #2 signed.pdf | Original contract called for video and electronic messaging service to be delivered through "flex kiosks." Amendment adds tablets and mail-scanning, as well as extending the term of the contract through 2027. |
Jackson Co. Jail (Michigan) - multiple locations | Contract | Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling | • Smart Communications Holding, Inc. | 2022-01-01 | 2027-01-01 | jail | MI | Telecomms contract:• Smart_Comm_-_Jackson_MI_MSA__fully_executed_.pdf • Smart_Comm_-_Jackson_MI_SOS__fully_executed_.pdf | |
Kings Co. Jail (California) - multiple locations | Solicitation | Electronic messaging ("email"), Mail scanning, Money transfer, Release cards, Tablets, Telephone (voice calling), Video calling, Voicemail | 2020-07-24 | jail | CA | RFP No. 2020-58:• 2020 King County CA_RFP 2020-58 Inmate Communication Services - Original.pdf | Includes "funding kiosks" (marked here as money transfer) | ||
Klamath County Jail (Oregon) | Proposal | Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling | • Securus Technologies, LLC | 2021-02-15 | jail | OR | Corrections Communication Service:• Klamath-Securus-bid.pdf | Bid for phone/video; other services are optional add-ons. This bid was not selected; winning bid (CPC/Consolidated Telecom) appears as separate entry in this database. | |
Proposal | Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Text messaging (SMS), Video calling, Voicemail | • Crown Correctional Telephone Inc. | 2021-02-16 | jail | OR | Corrections Communication Service:• Klamath-Crown-bid.pdf | Bid for phone & video service. Tablets, mail scanning, and other features are optional. This bid was not selected; winning bid (CPC/Consolidated Telecom) appears as separate entry in this database. | ||
Macomb County Jail (Michigan) | Proposal | Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling | • ICSolutions | 2021-01-22 | jail | MI | Proposal for Expansion of Inmate Telecommunication Services:• Macomb County, MI - SIGNED contract.pdf | ICSolutions is the incumbent provider; this proposal focuses on expanding offered services to include tablets, mail scanning, and increased commission payments. Signed contract amendment is included on the last 2 pages (and separately entered in this database with the earlier contract documents) | |
Contract | Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling | • ICSolutions | 2012-10-11 | 2026-10-10 | jail | MI | Inmate Telephone Services Agreement:• Macomb County ICSolutions Contract.pdf • Macomb - 4th amdt.pdf | Contract + 4 amendments. | |
Miami-Dade County Jails (Florida) - multiple locations | Solicitation | Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling | 2022 | jail | FL | Request for Proposals No. 02194:• 2194_RFP_Detainee_Kiosk_3-1-22.pdf | RFP for a "Detainee electronic communications and media solution" using tablets and shared kiosks. | ||
New Mexico Corrections Department | Proposal | Mail scanning | • MetaSource | 2022-01-21 | state_prison | NM | MetaSource Mail Digitization Services Budget Illustration:• NM-MetaSource.pdf | Proposal for mail-scanning service. It appears that Securus was selected instead of this vendor. | |
Proposal | Mail scanning | • Pigeonly Corrections | 2022-01-18 | state_prison | NM | Budgetary Price Proposal for a Subscription-Based Postal Mail Contraband Elimination Solution:• NM-Pigeonly.pdf | Proposal for mail-scanning service. It appears that Securus was selected instead of this vendor. | ||
Proposal, Contract | Mail scanning | • Securus Technologies, LLC | 2022-01-21 | state_prison | NM | Purchase Order 77000-2201300087:• NM-Securus-2022.pdf | State purchase order for mail-scanning services, with vendor proposal attached. Proposal states that it was submitted on an unsolicited basis. Securus already provides other services to the Department, but submitted this proposal for mail-scanning as a new add-on service. | ||
New York City Dept. of Corrections - multiple locations | Contract | Electronic messaging ("email"), Electronic monitoring, Mail scanning, Tablets, Telephone (voice calling), Text messaging (SMS) | • Securus Technologies, LLC | 2023-01-17 | jail | NY | Contract amendment to add tablets, mail scanning, messaging and other services:• NYC-DOC-Securus.pdf | ||
North Carolina Department of Public Safety | Contract | Mail scanning | • TextBehind | 2021-07-01 | 2022-07-01 | state_prison | NC | Memorandum of Understanding:• NC-TextBehind-2021.pdf | |
Contract | Mail scanning | • TextBehind | 2019-09-30 | 2020-09-30 | state_prison | NC | Memorandum of Understanding:• NC-TextBehind-2019.pdf | ||
Oakland County Jail (Michigan) - multiple locations | Proposal, Contract | Electronic messaging ("email"), Mail scanning, Tablets | • Smart Communications Holding, Inc. | 2020-08-12 | 2023-08-12 | jail | MI | Contract Number 006119:• Oakland_County_MI_SmartCommunications_contract.pdf | Contract with portion of winning bidder's proposal attached. |
Olmsted County Detention Center (Minnesota) - multiple locations | Contract | Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling, Voicemail | • Inmate Calling Solutions, LLC | 2021-09-10 | 2024-12-05 | jail | MN | Amendment No. 1 to the Inmate Telephone Services Agreement:• Olmstead County - ICSolutions contract.pdf | |
Ottawa Co. Jail (Michigan) | Solicitation, Proposal | Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling | • Smart Communications Holding, Inc. | 2021-03-19 | jail | MI | Proposal: RFP 21-02:• Ottawa_Smart.pdf | RFP instructions with Smart Communications' proposal attached. | |
Contract | Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling | • Smart Communications Holding, Inc. | 2021-11-24 | 2024-12-31 | jail | MI | Contract for Telecommunications, Tablets, and Additional Services:• Ottawa Contract 1378 SMART COMMUNICATIONS Telecommunications Agreement.pdf • Ottawa Exhibit B - Compensation 10.20.21 (final).pdf • Ottawa Smart Communications - First Amendment - vendor signed 12.15.21.pdf | Contract with attachment and one amendment. Note: Exhibit A to this contract is the vendor's proposal, which is entered separately in this database. Exhibit B is included as part of this entry. | |
Pennsylvania Department of Corrections | Contract | Mail scanning | • Smart Communications Holding, Inc. | 2018-09-04 | 2021-09-04 | state_prison | PA | Agreement for Processing Inmate Postal Mail:• PA-SmartCommunications-2018.pdf | |
Plymouth County House of Corrections & Jail (Massachusetts) | Contract | Mail scanning, Tablets, Telephone (voice calling), Voicemail | • Securus Technologies, LLC | 2018-03-01 | 2023-03-02 | jail | MA | Commonwealth of Massachusetts - Standard Contract Form:• plymouth_securus_nov_2018.pdf • plymouth_securus_amendment_aug_2019.pdf • plymouth_securus_amendment_oct_2020.pdf | Contract includes tablets "At the SHeriff Office's Option." First amendment (Aug. 2019) adds mail scanning. Second amendment (Oct. 2020) adjusts pricing for ICE detainees due to Covid-19 pandemic. |
Texas Department of Criminal Justice | Contract | Electronic messaging ("email"), Mail scanning, Release cards, Tablets | • Securus Technologies, LLC | 2021-01-12 | 2023-08-31 | state_prison | TX | Contract 696-IT-21-23-C087:• Securus_TDCJ_Contract_696-IT-21-23-C087.pdf | Includes legal research app. |
Washington County Jail (Minnesota) | Proposal | Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling | • Smart Communications Holding, Inc. | 2020-01-15 | jail | MN | Response to Request for Proposal: Inmate Telephone System:• Smart Comm-Wash Co proposal_reduced.pdf | Electronic law library and commissary hosting are included in bundled services. | |
Western Tidewater Regional Jail (Virginia) | Proposal | Mail scanning, Telephone (voice calling), Video calling, Voicemail | • ICSolutions | 2017-11-01 | jail | VA | RFP No. 09182017-01:• ICSolutions Western Tidewater Regional Jail, VA - Redacted RFP Response 11.01.2017.pdf | Bid appears to have been for phone & video calling. Bid describes additional add-on services. | |
Wisconsin Department of Corrections | Contract | Mail scanning | • TextBehind | 2021-10-01 | 2022-09-30 | state_prison | WI | Contract 410014-W22-RLH8289-GEN-01:• WI-TextBehind.pdf | |
Wood Co. Jail (Texas) | Contract | Commissary, Electronic messaging ("email"), Inmate banking software , Mail scanning, Tablets, Telephone (voice calling), Text messaging (SMS), Video calling | • T.W. Vending, Inc. • TKC TeleCom LLC | 2021-07-01 | 2026-07-01 | jail | TX | Jail Service Agreement:• TURNKEY SERVICE AGREEMENT_FINAL v5.pdf • TURNKEY TeleCom Agreement_v5.pdf • 04-06-2021 Open records request form.pdf | County provided this unexecuted contract in April 2021, before the effective date. Unclear if it was executed as-is or with further modifications. Contract includes optional add-on technology including electronic legal research. |
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