Correctional Contracts Library

Correctional Contracts Library documentation

This database contains documents about prison and jail purchases of goods and services (“procurement documents,” in technical terms). Our work has focused largely on communications and technology services, so the majority of documents in this database focus on this area, but other types of contracts are included as well. In addition to contracts, the database also includes procurement solicitations and other related documents.

The documents in this database come from various sources: open records requests, discovery in litigation or regulatory proceedings, other advocacy groups, and anonymous tips. In the remarks field, we’ve provided some information to help you better understand these documents, but if you have additional questions we encourage you to reach out to the appropriate jail, prison, or Department of Corrections.

Unless we need to reduce the size of a large document, files are generally posted in the same format we received them. This means that if we submit an open records request for a contract, and the agency provides the contract as ten separate files, it will probably appear in the database as one entry with ten subsidiary files. If we receive documents through a public records request, the file might contain a copy of the agency’s cover letter responding to the request.


Do you have documents you’d like to submit?

We accept new submissions for inclusion in this database. If you have a small number of files, you can email them directly. If you have a large number of files, please use this form to send us a message describing the type and amount of information you have, and we’ll get back to you.


Database fields

We organize documents by facility, type, service, vendor, date, estimated expiration date, facility type, and state. We also provide additional information in the “remarks” field for some entries. Below is documentation on how we categorized information and what each field means.

Correctional facility

This field indicates the name of the facility that has entered into the contract:

  • For federal or state correctional or detention systems, we simply list the agency (e.g., Alabama Department of Corrections, Federal Bureau of Prisons).
  • For local jails, we use facility names from the Bureau of Justice Statistics Census of Jails.
  • Privately operated facilities are listed individually along with the location and the name of the operator (e.g., Adelanto ICE Processing Center (Adelanto, CA-Geo Group)

Document types

The database contains seven types of documents:

  • Solicitation: a document issued by a correctional facility or agency that wants to purchase goods or services. The document may be called a request for proposal, request for information, request for qualifications, or other similar names.
  • Proposal: a vendor’s written offer to provide services under contract (sometimes called a bid). These are usually submitted in response to a solicitation but can also be unsolicited.
  • Contract: an agreement where a correctional agency agrees to purchase goods or services from a vendor.
  • Commission report: a report showing sales volume for a given period (i.e., minutes of phone calls or items sold through a commissary). These reports often — but not always — include the site commission payments that the vendor pays to the correctional facility.
  • Bid evaluation: agency document listing proposals received for a given contract. The document may or may not score or rank the offers received.
  • Bid protest: a protest by an unsuccessful bidder challenging an agency’s decision to award a contract to another company. This category includes actual bid protests, administrative decisions, and court documents or rulings.
  • Miscellaneous: procurement-related documents that do not fit in the above categories

Some entries have multiple document types. For example, contracts frequently attach the vendor’s proposal as an exhibit — in these situations, the entry will be marked as both a Contract and a Proposal. If the agency’s request for proposals is also attached, it will be marked as a Solicitation as well. Another common example occurs when requests for proposals include historical call-volume reports so that bidders can anticipate the amount of revenue they might receive. In these situations, the entry will be coded as both a Solicitation and a Commission Report.

Covered Services

The database contains documents associated with 15 different kinds of services:

  • Commissary: this covers contracts for third-party management of a prison or jail commissary and contracts simply for purchasing inventory. Also included are contracts for companies that ship “care packages” ordered by families of incarcerated people.
  • Electronic messaging (“email”): text-based communication where the incarcerated user can send and receive written messages transmitted electronically. This category does not include messaging services that use SMS (this is a separate category below)
  • Facility management (private prison contracts): this covers contracts for the private management of an entire prison or jail. These contracts are not a focus of this database, but we include them when we come across them.
  • Facility management software: software used by correctional facilities to track incarcerated people admitted to, housed in, and released from the facility.
  • Food service: this category includes management of a correctional facility cafeteria and purchasing food for use in the cafeteria. This category does not include commissary services (this is a separate category above).
  • Healthcare services: professional medical care, whether rendered inside a facility or off-site.
  • Inmate banking software: management of trust accounts. This does not include money-transfer services (this is a separate category below).
  • Mail scanning: scanning or photocopying of incoming postal mail.
  • Money transfer: services that allow people to send money to an incarcerated friend or relative.
  • Release cards: prepaid debit cards issued to people when released from prison or jail.
  • Tablets: hand-held computer devices for use by incarcerated people. These devices might be shared or individually assigned, and they may be provided to incarcerated people “free,” for purchase, or for rental.
  • Telephone (voice calling): real-time audio communication, regardless of the hardware used.
  • Text messaging (SMS): written communication that the non-incarcerated user sends or receives on a mobile phone using SMS protocol.
  • Video calling: real-time communication that includes both audio and video, regardless of the hardware used.
  • Voicemail: incoming or outgoing voicemail

Many contracts cover multiple services that are “bundled” under one agreement negotiated by the correctional facility and vendor. In these situations, we code the record with all applicable services.

We code records with any services that were ever provided under the contract, even if this changes over time. For example, if a contract is initially for voice telephone service and a later amendment that adds video calling, the database record will be coded as voice telephone and video. Similarly, if the original contract was for voice telephone and video calling, but a later amendment removes the video calling, the contract will still be coded for both services.

Some contracts include specialized services not included on this list. These services may be noted in the “remarks” field.

Vendor name

We use the name that appears in the contract (omissions or minor variations in entity designations like “Inc.” or “LLC” are disregarded).

If a vendor name changes, either through a formal name change, or a merger/acquisition, we create a new vendor name and link the old one as an alias. WE also use aliases for corporate trade names (for example, “Turnkey Corrections” is a trade name used by T.W. Vending, Inc.)

For bid evaluation documents or joint-venture contracts, there may be more than one vendor listed.

What if I don’t see the company name I’m looking for?
The search menu only contains the primary name for each company. So, for example, if you want to search for Turnkey Corrections contracts, you will have to search under the primary name, T.W. Vending, Inc. If you don’t see the name you are interested in on the search menu, you can either use your browser’s find function (ctrl-F) or you can browse this table of all the aliases in our database (note this table includes companies for which we do not yet have documents).

Name Alias of
3CInteractive Securus Technologies, LLC
AMTEL ATN, Inc.
Archonix Systems, LLC Securus Technologies, LLC
Aventiv Securus Technologies, LLC
BellSouth AT&T
CTEL Consolidated Telecom
DSI-ITI, Inc. Global Tel*Link Corp.
Edovo Jail Education Solutions, Inc.
Evercom Systems, Inc. Securus Technologies, LLC
Food Express USA Union Supply Group, Inc.
FSH Communications, LLC Global Tel*Link Corp.
GTL Global Tel*Link Corp.
Legacy Inmate Communications Jail Education Solutions, Inc.
Legacy Inmate Solutions Jail Education Solutions, Inc.
Message Link Global Tel*Link Corp.
NCIC Inmate Communications Network Communications International Corp.
Primonics, Inc. Securus Technologies, LLC
Public Communications Services, Inc. Global Tel*Link Corp.
Renovo Global Tel*Link Corp.
SmartJailMail Smart Communications Holding, Inc.
Telmate, LLC Global Tel*Link Corp.
TKC TeleCom, LLC T.W. Vending, Inc.
T-NETIX, Inc. Securus Technologies, LLC
Touchpay Global Tel*Link Corp.
TurnKey Corrections T.W. Vending, Inc.
Value-Added Communications, Inc. Global Tel*Link Corp.

Dates

Document date is our best guess when services were first provided under the contract. If not specified, we use the last date that a party signed the contract.

  • For RFPs, we use the date of issuance if known (if not known, then we use the submission deadline).

Estimated expiration date is our best guess as to when the contract might expire, but it is just an estimate that should be treated as a guide toward the likely expiration date rather than a definitive statement that a contract did or will expire on a particular date. Additionally:

  • If a contract provides services from a beginning date to an end date, we will list the end date as the estimated expiration date. More commonly, contracts consist of a “base period” plus one or more optional “extension periods.” In these situations, if the contract is still in its base period when we enter it into this database, we typically list the end of the base period as the estimated expiration date. If the base period has ended, we will either list the end of the last extension period as the estimated expiration date or leave this field blank.
  • Correctional facilities and vendors often negotiate extensions of contract terms as part of an amendment. In these cases, we don’t always know about the amendment. But, if we have a copy of the amendment, we will list the amended expiration date as the estimated expiration date.
  • Correctional facilities and vendors sometimes informally agree to extend a contract without signing an amendment. In these cases, we might request a currently operative contract from an agency and receive an agreement that has already expired. In these situations, we will leave the estimated expiration date field blank and possibly make a note in the remarks field.

A date might be a specific day in YYYY-MM-DD format, or it could just be a year.

Facility type

Correctional facilities are classified as: state prison, jail, federal prison, immigration detention, juvenile, tribal, mental health, military, or privately owned.

Prisons and jails routinely contract with private companies to provide services, such as phone calls, money transfers, commissary, and release cards. Through our work to expose the worst practices in this industry, we’ve developed a robust database of contracts and other documents that spell out the terms of the agreements governments have with these companies. For the first time ever, we’ve put these documents together in one place so researchers, activists, policymakers, and journalists can build upon our work.



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Facility Type Covered services Vendors DateEst. expiration date Facility typeState Document title and files Remarks
Adams Co. Jail (Illinois) Contract Telephone (voice calling), Video calling • Evercom Systems, Inc. • Securus Technologies, LLC 1999-04-272019-03-02 jail IL Contract Number I-300202:AdamsCounty,IL_Securus_Contract.pdf AdamsCounty,IL_Securus_2ndAmendment.pdf Original contract for voice-calling only. Amendment adds video and extends term.
Alameda Co. (California) - multiple locations Solicitation Video calling 2014-11-20 jail CA Request for Proposal No. 901291:RFP_Hosted, IP-BasedVideoVisitationSolution.pdf
Contract Video calling • Global Tel*Link Corporation 2016-03-082021-03-07 jail CA Master Contract No. 901291:Sheriff_GSA_229117.pdf
Albany Co. Corr. Fac. (New York) Contract Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC 2019-02-112022-02-11 jail NY Agreement between the County of Albany and Securus Technologies, Inc. for Inmate Phone and Communication System:Albany_County_NY.pdf Includes electronic law library service delivered via tablet.
Allegan Co. Jail (Michigan) Bid Evaluation Telephone (voice calling), Video calling • Inmate Calling Solutions, LLC • Telmate, LLC • Securus Technologies, LLC 2013-11-14 jail MI Bid Tab for RFP #10151:Allegan Couty Michigan - bid tabulation.pdf Winning bidder = Telmate
Solicitation, Proposal, Contract Telephone (voice calling), Video calling • Global Tel*Link Corporation • Telmate, LLC 2013-11-152024-06-30 jail MI Contract #13051:FE_Con13015-13 Allegan County ITS.pdf Contract + 1 amendment (in reverse chronological order) - RFP and winning bid are attached to the original contract.
Amador Co. Jail (California) Solicitation Electronic messaging ("email"), Tablets, Telephone (voice calling), Text messaging (SMS), Video calling 2020 jail CA RFP No. 20-21:2020 Amador County CA RFP_20-21_RFP_2021_Inmate_Communication_Services_7.1.20 - Original.pdf
Anoka Co. Jail (Minnesota) - multiple locations Solicitation, Proposal, Contract Telephone (voice calling), Video calling • Inmate Calling Solutions, LLC 2020-11-012023-12-31 jail MN Agreement for Operation of Inmate Telephone System and Services:Anoka County - ICSolutions contract.pdf This is a contract with the original RFP and winning bid attached as exhibits.
Archeluta Co. Jail (Colorado) Contract Electronic messaging ("email"), Telephone (voice calling), Video calling • Encartele, Inc. 2020-03-232025-03-23 jail CO Solutions Services Agreement:Archuleta.pdf
Baca Co. Jail (Colorado) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Crown Correctional Telephone Inc. 2021-08-302024-08-30 jail CO Inmate Communications Agreement:Baca County Jail CO Agreement.pdf Includes electronic law library app.
Baldwin Co. Corr. Ctr. (Alabama) Bid Evaluation Telephone (voice calling), Video calling • Inmate Calling Solutions, LLC • Global Tel*Link Corporation • iWebVisit.com • Legacy Inmate Communications • Securus Technologies, LLC jail AL Competitive Bid #WG17-18 Bid Tabulation:Baldwin County Alabama - bid tabulation.pdf Date of solicitation unknown
Solicitation, Commission Report, Bid Evaluation Telephone (voice calling), Video calling • Inmate Calling Solutions, LLC • Securus Technologies, LLC • Legacy Inmate Communications • Infinity Networks • Global Tel*Link Corporation 2016-01-26 jail AL Competitive Bid #WG16-12:WG16-12RFP.pdf Baldwinquestions.pdf WG16-12 Bid Tabulation (1).pdf Solicitation, bidder Q&A, and bid tabulation for bundled phone & video contract. Q&A document includes historical commission reports. Unknown what vendor won the contract.
Barnstable County Correctional Facility (Massachusetts) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2020-05-142028-03-02 jail MA Commonwealth of Massachusetts - Standard Contract Form:barnstable_securus_contract.pdf barnstable_amendment_14cents_august2021.pdf Contract + amendment lowering rate to 14 cents per minute
Solicitation, Commission Report, Bid Evaluation Telephone (voice calling), Video calling • Securus Technologies, LLC • Global Tel*Link Corporation • ICSolutions • Legacy Inmate Communications 2017 jail MA Request for Response for an Inmate Communication System:Inmate Communication System RFR 2017.pdf INMATE~2.PDF Vendor Evaluations 2017.pdf Solicitation, plus vendor Q&A documents, plus bid evaluation documents. Securus was the successful bidder. Solicitation includes historical commission data.
Proposal Telephone (voice calling), Video calling • Global Tel*Link Corporation 2017-07-24 jail MA Inmate Communication System:BarnstableMA_GTL_Proposal part 1.pdf BarnstableMA_GTL_Proposal part 2.pdf GTL 2017 Commission Proposal.pdf Main bid is split into 2 files due to size. GTL was not the winning bidder.
Barron Co. Jail (Wisconsin) Contract Telephone (voice calling), Video calling • Securus Technologies, LLC 2018-05-012021-05-01 jail WI Master Services Agreement:Securus Contract 2018.pdf
Commission Report Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2021 jail WI Call Commission Report:SEC_CST_STRAT_CONSOL_GROUPED__202012__BARRON_COUNTY_S__WI__06008.xls SEC_CST_STRAT_CONSOL_GROUPED__202101__BARRON_COUNTY_S__WI__06008.xls SEC_CST_STRAT_CONSOL_GROUPED__202102__BARRON_COUNTY_S__WI__06008.xls Call commission reports for Dec 2020 - Feb 2021
Boulder Co. Jail (Colorado) Contract Telephone (voice calling), Video calling • Combined Public Communications 2022-03-012023-02-28 jail CO Contract Amendment:Boulder CO - 2022 CPC Contract Addendum B Extension 2 TALL.pdf Exercise of the second of 4 optional 1-year renewal terms. This document doesn't specify the services covered, but it does reference an underlying "Contract for Telephone and Video Visitation Services," so presumably the contract at least covers those two services.
Bremer Co. Jail (Iowa) Contract Telephone (voice calling), Video calling • Evercom Systems, Inc. • Securus Technologies, LLC 2005-03-072025-10-24 jail IA Facility Inmate Services Agreement:File Attachment.......Tue Oct 09 13-29-00 CDT 2007.......i-000843 FSA.PDF File Attachment.......Wed Aug 01 10-09-00 CDT 2012.......i-000843 Bremer....pdf i-000843 Bremer County Sheriff's Dept, IA_05702_2nd Amendment.pdf i-000843 Bremer County Sheriff's Dept, IA_05702_3rd Amendment.pdf Original contract was with Evercom, which was subsequently acquired by Securus. Amendments to the contract add services, change commission structure, and extend the term of the agreement.
Commission Report Telephone (voice calling), Video calling • Securus Technologies, LLC 2019 jail IA Call Commission Report:Bremer_Jan2019_commissions.xls Bremer_Feb2019_commissions.xls Bremer_Mar2019_commissions.xls Phone & video commission reports from January through March 2019.
Broome Co. Sheriffs Corr. Fac. (New York) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2009-01-262022-01-26 jail NY Inmate Telephone Service Agreement:Broome_County_NY.pdf Original contract for voice calling; tablets and video added via separate amendments.
Brown Co. Jail (Wisconsin) Contract Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2020-06-152025-06-15 jail WI Master Services Agreement:i-003189 Brown County, WI_various_MSA_Renewal 2020.pdf
Commission Report Electronic messaging ("email"), Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2021 jail WI Call Commission Report:Call Commission Report - January, 2021.xls Call Commission Report - February, 2021.xls Call Commission Report - March, 2021.xls Commission reports for Jan-Feb 2021
Calaveras Co. Jail (California) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2016-03-012026-06-30 jail CA Master Services Agreement:Calaveras MSA March 2016.pdf Fully Executed 1st Amendment Securus MSA.pdf Original contract is from 2016. Amendment (executed in 2019) adds electronic messaging and tablets.
Commission Report Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2021 jail CA Call Commission Report:Jan 2021 COM-042 - SEC_CST_STRAT_CONSOL_DATE_RANGE2.pdf FEb 2021 COM-042 - SEC_CST_STRAT_CONSOL_DATE_RANGE.pdf Mar 2021 COM-042 - SEC_CST_STRAT_CONSOL_DATE_RANGE.pdf Commission reports for January - March 2021. Covers numerous services.
California Department of Corrections & Rehabilitation Solicitation Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling 2020-08-11 state_prison CA RFP CDCR08112020:2020 CA DOC _RFI_CDCR_OFTS_01312020 - Original.pdf 2019 CA DOC RFP Pre-Solicitation - Original.pdf 2020 California DOC RFP CDCR Original.pdf Three documents issued by the CDCR in 2020. First, the Department issued a "Request for Information" on Jan. 31, 2020. Second, the Department issued a draft RFP that it apparently discussed with potential bidders in pre-bid conferences held in July 2020. Finally, the Department issued an RFP on Aug. 8, 2020.
Bid Protest Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC • Global Tel*Link Corporation 2021-09-14 state_prison CA Final Ruling:California Sup Ct ruling re Securus CDC protest.pdf Judicial ruling from California Superior Court (Sacramento County) setting aside a contract with Global Tel*Link for various telecommunications services in the state prison system. The litigation was commenced by Securus, which had unsuccessfully bid on the same contract.
Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2020-12-31 state_prison CA Agreement #C5610009:CDCR_C5610009_Agreement.pdf C5610009_Amendment_1.pdf Contract + amendment. This appears to be the contract that was set aside by a California state court in response to a bid protest by Securus (see separate database entry for the court's ruling).
Cape May Co. Corr. Ctr. (New Jersey) Contract Video calling • Securus Technologies, LLC 2016-01-262021-01-25 jail NJ Agreement CC#18-16:Cape May Securus Contract Video Visitation.pdf
Carroll Co. Jail (Tennessee) Contract Telephone (voice calling), Video calling • Securus Technologies, LLC • Evercom Systems, Inc. 2010-11-292020-11-29 jail TN Master Services Agreement:Carroll County Sheriff Securus Contract.pdf
Carver Co. Jail (Minnesota) Commission Report Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2019 jail MN Call Commission Report:COM-001 - SEC_CST_STRAT_CONSOL_GROUPED_201908_08784 (1).xls COM-001 - SEC_CST_STRAT_CONSOL_GROUPED_201909_08784 (1).xls COM-001 - SEC_CST_STRAT_CONSOL_GROUPED_201910_08784.xls Commission reports for August-October 2019
Commission Report Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2020 jail MN Call Commission Report:COM-001 - SEC_CST_STRAT_CONSOL_GROUPED_202008_08784.xls COM-001 - SEC_CST_STRAT_CONSOL_GROUPED_202009_08784.xls COM-001 - SEC_CST_STRAT_CONSOL_GROUPED_202010_08784.xls Commission reports for August-October 2020
Cattaraugus Co. Jail (New York) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2014-05-212022-04-21 jail NY Agreement for Inmate Calling Program (Sheriff's Office):Cattaraugus_County_NY.pdf Original contract is for voice calling; tablets and video added via amendment.
Chaffee Co. Jail (Colorado) Contract Electronic messaging ("email"), Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2020-10-28 jail CO Master Services Agreement:Chaffee County Sheriff_s Office, CO_08186_MSA_Renewal 2020_Redacted.pdf Contract appears to auto-renew annually.
Champaign Co. Jail (Illinois) Solicitation Tablets, Telephone (voice calling), Video calling 2018 jail IL Request for Proposal 2018-0004:Champaign County RFP.pdf RFP for a contract to run from 2019 to 2022.
Chautauqua Co. Jail (New York) Contract Telephone (voice calling), Video calling • Global Tel*Link Corporation 2013-05-312023-05-31 jail NY Inmate Telephone Service Agreement:Chautauqua_County_NY.pdf
Cheatham Co. Jail (Tennessee) Contract Electronic messaging ("email"), Telephone (voice calling), Video calling 2010-12-172023-12-18 jail TN Master Services Agreement:Cheatham County Sheriff’s Office Securus Contract.pdf Several contracts & several amendments, not necessarily in chronological order.
Cheshire Co. House of Corr. (New Hampshire) Commission Report Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2019 jail NH Call Commission Report:Aug 2019 Commission Call report.xls Sept 2019 Commission Call report.xls Oct 2019 Commission Call report.xls Commission reports for August - October 2019
Commission Report Tablets, Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2020 jail NH Call Commission Report:Aug 2020 Commission Call report.xls Sept 2020 Commission Call report.xls Oct 2020 Commission Call report.xls Commission reports for August - October 2020
Chilton Co. Jail (Alabama) Solicitation Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling, Voicemail 2021-04-14 jail AL Request for Proposal: Inmate Communications Services:a2b0865af4cce83609298afb464ce7fc86de2364.pdf
Chippewa Co. Jail (Wisconsin) Contract Telephone (voice calling), Video calling • Securus Technologies, LLC 2013-07-012021-06-30 jail WI Master Services Agreement:Securus Contract.pdf Contract + 2 amendments
Commission Report Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2021 jail WI Call Commission Report:Securus Call Commission Reports.pdf Call commission reports for Dec. 2020 - Feb. 2021
Clinton Co. Jail (New York) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2009-10-052023-10-05 jail NY Inmate Telephone Service Agreement:Clinton_County_NY.pdf Original contract is for voice calling; tablets & video added via amendment.
Colorado Department of Corrections Contract Electronic messaging ("email"), Money transfer, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2016 state_prison CO Contract CMS 82140 (amendments):AMD#1 Global Tel Link cms86708 exe020116.pdf AMD#2 Global Tel Link cms88542 exe030716.pdf Two contract amendments from 2016, original contract not included.
Contract Electronic messaging ("email"), Money transfer, Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2015-08-152022-06-30 state_prison CO Contract Number 82140:GTL - Colorado DOC.pdf Contract + 2 amendments + 1 option exercise. Extended term (with first option exercise) goes through June 2022.
Columbia Co. Jail (Wisconsin) Contract Telephone (voice calling), Video calling • Securus Technologies, LLC 2009-12-142023-12-13 jail WI Master Services Agreement:Securus Contract.pdf Contract + __ amendments. Video calling added by amendment. Final amendment is a "Covid memorandum of understanding" re pandemic pricing changes.
Commission Report Telephone (voice calling), Video calling • Securus Technologies, LLC 2021 jail WI Payment information:Securus Reciepts.pdf Accounting documents regarding commission payments for Nov. 2021 - Jan. 2021.
Contra Costa County Detention Center (California) - multiple locations Contract Electronic messaging ("email"), Facility management software, Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2019-07-012024-06-30 jail CA Agreement between Contra Costa County and Global Tel*Link Corporation:FE GlobalTelLink.pdf FE Global TelLink 1st Amend.pdf Raher Response 8.4.22.pdf Contract + amendment. The amendment changes rates for several services.
Cook County Jail (Illinois) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling, Voicemail • Jail Education Solutions, Inc. 2019-02-012026-01-31 jail IL Professional Services Agreement (Contract No. 1790-17474):Cook County, IL Contract.pdf Includes "real time data synchronization" with jail management and commissary software systems.
Crowley Co. Jail (Colorado) Contract Electronic messaging ("email"), Telephone (voice calling), Video calling • Encartele, Inc. 2020-03-172025-03-17 jail CO Solutions Services Agreement:Crowley.pdf
Dallas County Jails (Texas) Solicitation Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling 2019 jail TX RFP No. 2019-064-6828 for Inmate phone, video visitation service and inmate multi-function kiosk provider:Dallas county RFP.pdf Dallas_RFP_revised.pdf Includes original and revised RFP documents
Proposal Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC 2019-10-12 jail TX Response to RFP No. 2019-064-6828:Securus_RFP No. 2019-064-6828_Dallas County.pdf Dallas BAFO and Questions_2019_submitted dec 4.pdf Includes vendor's original proposal plus a separate document answering questions and providing a "best and final offer"
Bid Evaluation Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC • GTL • ICSolutions 2020-02-18 jail TX Court Order/Briefing:Dallas_bid_eval.pdf Bid evaluation for RFP 2019-064-6828. Securus is the highest scoring bidder, and ultimately won the contract (see separate database entry)
Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC 2020-02-182025-02-18 jail TX Contract for RFP 2019-064-6828:Dallas_contract_Order_2020-0168.pdf
Delaware Co. Jail (New York) Contract Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2015-10-132023-10-13 jail NY Amendment(s) to Inmate Telephone Service Agreeement:Delaware_County_NY.pdf Several amendments between county & GTL -- these documents reference an underlying contract from 2015 that was not provided. Includes "Data Sharing Addendum" dated November 2020, regarding use of customer data.
Delta Co. Jail (Colorado) Contract Electronic messaging ("email"), Telephone (voice calling), Video calling • Evercom Systems, Inc. • Securus Technologies, LLC 2008-12-092026-04-29 jail CO Master Services Agreement:Delta County Jail, CO_05306_MSA_Renewal.pdf2009_Redacted.pdf Delta County Jail, CO_05306_2nd Amendment 2020_Redacted.pdf Amendment modifies commission structure, extends term, and adds video/e-messaging service.
Denver County Jail (Colorado) - multiple locations Solicitation, Contract Telephone (voice calling), Video calling • Securus Technologies, LLC 2013-11-092023-08-31 jail CO Master Services Agreement:Denver City _ County Jail, CO_16012_16011_MSA_SVV_Redacted.pdf Denver City _ County Jail, CO_16012_16011_2nd Amendment_Redacted.pdf Contract includes part of the county's RFP as an attachment. Video appears to be delivered on shared kiosks, along with other apps including electronic law library.
Douglas Co. Det. Fac. (Colorado) Contract Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC 2020-01-062024-12-31 jail CO Public Contract for Services:Douglas County Detention Center, CO_16014_Contract_New 2020_Redacted.pdf
Dunn Co. Jail (Wisconsin) Contract, Commission Report Telephone (voice calling), Video calling • Inmate Calling Solutions, LLC 2020-12-152025-12-15 jail WI Inmate Telephone Services Agreement:Dunn county FOIA -2021-Jun-16.pdf Response to a public records request, includes contract and commission reports for March through May 2021.
Eaton Co. Jail (Michigan) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC 2017-10-052022-10-05 jail MI Master Services Agreement:Eaton County FOIA 172-0553 Jail Contracts Master Svcs Agreement Amendment and MOU.pdf
Eau Claire Co. Jail (Wisconsin) Contract Tablets, Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2012-01-032024-08-05 jail WI Master Services Agreement:INMATE TELCOMMUNICATIONS SYSTEM SECURUS TECHNOLOGIES.pdf Securus Jail inmate phone contract 2014.pdf Second Amendment to Master Services Agreement Securus Technologies.pdf Contract + two amendments.
El Paso County Jail (Colorado) - multiple locations Contract Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2020-05-262023-12-31 jail CO Contract Number 20-002:GTL - El Paso County, Colorado.pdf Most details about covered services are redacted.
Erie County Holding Center (New York) Contract Telephone (voice calling), Video calling • Inmate Calling Solutions, LLC 2012-08-01 jail NY Inmate Telephone Services Agreement:Erie_County_NY.pdf Original contract is for telephone service. Per cover letter from facility, video was added via a 2016 amendment, although one or more pages appears to be missing from the amendment.
Essex County Correctional Facility (New York) Contract Video calling • Primonics, Inc. 2011-09-012015-10-31 jail NY Sales Agreement:Essex_County_NY.pdf
Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2020-05-012023-05-01 jail NY Master Services Agreement:Essex_County_NY.pdf Includes electronic law library app on tablets.
Essex County Jails (Massachusetts) - multiple locations Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC 2019-07-012028-03-02 jail MA Commonwealth of Massachusetts - Standard Contract Form:essex_contract_sep2019_to_mar2023.pdf
Etowah Co. Det. Ctr. (Alabama) Solicitation Tablets, Telephone (voice calling), Video calling 2019-06-18 jail AL RFP No. 2018-2019-10:Etowah-AL-RFP-Inmate-Comm-Services-2018-2019-10 (1).pdf Includes payment kiosks
Federal Bureau of Prisons Solicitation Video calling 2011-09-21 federal_prison RFQP05141100027:BOP video RFP.pdf Request for quotes for video calling service at FCI Seagoville (TX)
Miscellaneous Video calling • AT&T/BellSouth 2021 federal_prison Justification for Other than Full and Open Competition:BOP sole source Yazoo.pdf Sole-source justification for telephone service at FCC Yazoo City (MS)
Fillmore Co. Jail (Minnesota) Contract Tablets, Text messaging (SMS), Video calling • Reliance Telephone of Grand Forks, Inc. jail MN Location Agreements:Filmore County - Reliance contract (ipad and maybe phone).docx Filmore County - Reliance contract (video and SMS).docx Unsigned copies -- unknown if these were executed.
Fort Bend Co. Jail (Texas) Solicitation, Proposal, Contract Electronic messaging ("email"), Money transfer, Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC 20182023 jail TX Sheriff's Office Inmate Technology Systems (RFP 18-021):Fort Bend County contract (Securus 2018).pdf Contract with solicitation and vendor proposal attached. Includes shared kiosks (in jail units) and lobby kiosks (for money deposits).
Franklin Co. Jail & House of Corr. (Massachusetts) Contract Electronic messaging ("email"), Text messaging (SMS), Video calling, Voicemail • Securus Technologies, LLC 2020-04-032028-03-02 jail MA Commonwealth of Massachusetts - Standard Contract Form:franklin_phone_contract_april_2020.pdf franklin_amendment_14cents_august2021.pdf Contract + amendment. Amendment lowers voice-calling rates to 14 cents per minute.
Franklin Co. Jail (New York) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2020 jail NY Various amendments:Franklin_County_NY.pdf Various amendments, underlying contract not provided.
Fremont Co. Jail (Colorado) Contract Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC 2019-12-312026-12-31 jail CO Master Services Agreement:Fremont County Detention Center, CO_08835_MSA_Renewal 2019_Redacted.pdf Fremont County Detention Center, CO_08835_Renewal 2021 FCC Order_Redacted.pdf 2021 amendment modifies rates and adds mail scanning.
Fresno County Jail (California) Solicitation, Commission Report Telephone (voice calling), Video calling 2019-06-14 jail CA Requst for Proposal No. 19-080:2019 Fresno County CA RFP_19-080 Inmate Telephone and Video Visitation Service (1).pdf 2019 Fresno County CA RFP_19-080 Addendum 1.pdf Addendum includes call-volume reports and contract with incumbent (contract is also entered separately in this database).
Contract Telephone (voice calling), Video calling • Legacy Inmate Communications 2015-01-012019-12-31 jail CA Agreement No. 15-047:Fresno_Legacy.pdf
Garfield Co. Jail (Colorado) Contract Mail scanning, Tablets, Telephone (voice calling), Video calling, Voicemail • Inmate Calling Solutions, LLC 2021-06-142026-06-14 jail CO Inmate Telephone Services Agreement:Garfield County, CO - Contract 2021.pdf
Genessee Co. Jail (Michigan) Contract Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2018-08-132027-08-16 jail MI Master Services Agreement:Genesee County master contract with GTL.pdf Genesee County GTL Amendment #2 signed.pdf Original contract called for video and electronic messaging service to be delivered through "flex kiosks." Amendment adds tablets and mail-scanning, as well as extending the term of the contract through 2027.
Gilpin Co. Jail (Colorado) Contract Electronic messaging ("email"), Telephone (voice calling), Video calling • Crown Correctional Telephone Inc. 2020-04-012025-04-01 jail CO Coinless Telephone Agreement:Gilpin County Jail CO Agreement 02 20 2020.pdf In addition to present services, the contract grants vendor "the exclusive right to all inmate electronic communications on the premises."
Glenn Co. Jail (California) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2011-10-01 jail CA Amendment(s) to the Inmate Telephone Services Agreement:Glenn_GTL.pdf Several amendments; original contract not provided
Green Co. Jail (Wisconsin) Contract Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC 2009-12-162023-02-13 jail WI Master Services Agreement:Green county FOIA -2021-Jun-16.pdf Response to public records request, includes contract, amendments, and commission reports for ____. Fourth amendment adds tablets and video calling, and extends term. Fifth amendment modifies terms of tablet service.
Hennepin Co. Det. Ctr. (Minnesota) - multiple locations Contract Electronic messaging ("email"), Telephone (voice calling), Video calling • Securus Technologies, LLC 2015-09-012023-12-31 jail MN Agreement:Hennepin County - Securus contract (phone).pdf Hennepin County - Securus contract amendment.pdf Video calling referenced in Amendment No. 5. Unclear how that relates to separate contract with GTL for video-calling.
Contract Electronic messaging ("email"), Video calling • Global Tel*Link Corporation 2021-04-052022-02-28 jail MN VisPay Agreement:Hennepin County - GTL contract (video).pdf
Imperial County Jail (California) Contract Electronic messaging ("email"), Money transfer, Tablets, Telephone (voice calling), Video calling, Voicemail • Telmate, LLC • Global Tel*Link Corporation 2015-06-012021-05-31 jail CA Inmate Telephone and Ancillary Services Agreement:Telmate_original2015.pdf Telmate 1st amendment2015.pdf Telmate 2nd amendment2016.pdf Telmate 3rd amendment2017.pdf Telmate 4th amendment2018.pdf Telmate 5th amendment2020.pdf Original contract was with Telmate, which was subsequently acquired by GTL. Amendment 1: modifies hardware specs & adds bail deposit kiosk fees Amendment 2: changes to commission structure Amendment 3: adds tablets Amendment 4: modifications to term & commission structure Amendment 5: modifications to term & commission structure
Indiana Department of Correction Solicitation, Commission Report Electronic messaging ("email"), Money transfer, Release cards, Tablets, Video calling 2017-04-24 state_prison IN RFP 17-055: Tablet Based System of Delivering Digital Content and Electronic Services to Offenders in Correctional Facilities:Indiana RFP 17-055.pdf 055add7.pdf 055response.xlsx 055response2.xlsx 055response-3.2.3.pdf 055signin.pdf IDOC RFP 17-055 Attch I - Data Specs.doc IDOC RFP 17-055 Attch K - Jpay Transaction Data (2016).xlsx IDOC RFP 17-055 Q and A 2.xlsx IDOC RFP 17-055 Sample Contract.docx IDOC RFP 17-055 Technical Proposal Outline.docx Indiana RFP 17-055 Attch L.pdf Main document is "Indiana RFP 17-055.pdf." Attachment K includes detailed commission information from 2016
Contract Electronic messaging ("email"), Money transfer, Release cards, Tablets, Video calling • Global Tel*Link Corporation 2018-07-012027-01-31 state_prison IN Professional Services Contract EDS# D12-19-17055:113451-000 - GTL.pdf 38061-002 - GTL Amendment 1.pdf 38061-002 - GTL Amendment 2.pdf GTL also provides voice-calling services under a separate contract.
Inyo Co. Jail (California) Solicitation Electronic messaging ("email"), Telephone (voice calling), Video calling 2020 jail CA Request for Proposal: Inmate Communication System:2020 Inyo County CA RF P0420.pdf
Jefferson Co. Jail (Wisconsin) Contract Telephone (voice calling), Video calling • Securus Technologies, LLC • Evercom Systems, Inc. 2007-05-092023-05-01 jail WI Master Services Agreement:Securus contract.pdf Contract + 3 amendments.
Jefferson County Detention Center (Texas) Contract Money transfer, Release cards, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2014-05-052021-12-04 jail TX Inmate Telephone Service Agreement:Jefferson County GTL contract.pdf Jefferson County - GTL amendments 1 through 5.pdf Amendment No. 6 - Global TelLink Corporation.pdf
Jefferson County Jail (Colorado) Contract Telephone (voice calling), Video calling, Voicemail • Evercom Systems, Inc. • Securus Technologies, LLC 2010-09-222022-06-24 jail CO Master Services Agreement:Jefferson County Sheriff_s Office, CO_05152_MSA_Renewal.pdf2013_Redacted.pdf JEFFER~3.PDF Jefferson County Detention Facility, CO_various_3rd Amendment_Redacted.pdf Contract + 2 amendments
Jefferson County Jail (Missouri) Bid Evaluation Telephone (voice calling), Video calling • Securus Technologies, LLC • Combined Public Communications • Global Tel*Link Corporation • Inmate Calling Solutions, LLC • Encartele, Inc. 2019 jail MO Bid Tabulation - Inmate Telephone System 2019:Inmate Telephone System 2019 Bid Tabulation (PDF).pdf Bid comparison with bidder pricing proposals attached
Kalamazoo Co. Jail (Michigan) Contract Electronic messaging ("email"), Money transfer, Release cards, Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2020-11-092023-11-09 jail MI Master Services Agreement:Kalamazoo County GTL.pdf
Kent County Correctional Facility & Community Reentry Center (Michigan) Proposal, Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling, Voicemail • Inmate Calling Solutions, LLC 2017-11-082024-12-31 jail MI Inmate Telephone Services Agreement:Kent County Inmate Telephone Agreement.pdf Kent County Amendment 1.pdf Kent County Amendment 2.pdf Contract + 2 amendments. Amendment 1 adds tablets, video calling, and e-messaging. Vendor's proposal in response to RFP is included as attachment to Amendment 1. Amendment 2 provides for an onsite administrator.
Kings Co. Jail (California) - multiple locations Solicitation Electronic messaging ("email"), Mail scanning, Money transfer, Release cards, Tablets, Telephone (voice calling), Video calling, Voicemail 2020-07-24 jail CA RFP No. 2020-58:2020 King County CA_RFP 2020-58 Inmate Communication Services - Original.pdf Includes "funding kiosks" (marked here as money transfer)
Contract Electronic messaging ("email"), Money transfer, Release cards, Tablets, Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2021-04-012024-03-31 jail CA Inmate Communication Services Agreement:KC Response to CPRA Request dated August 3 2022.pdf 2022-08-12 - Kings County response.pdf Contract + 1 amendment. Includes lobby kiosks. Amendment adds certain security services to the contract.
Kittitas Co. Corr. Ctr. (Washington) Contract Video calling • Securus Technologies, LLC 2012-01-112019-02-23 jail WA Video Visitation Agreement:WA - Kittitas County Securus Contract Video Arraignment Only.pdf
Klamath County Jail (Oregon) Proposal Electronic messaging ("email"), Tablets, Telephone (voice calling), Text messaging (SMS), Video calling • Consolidated Telecom • Combined Public Communications 2021-02-15 jail OR Inmate Telephone and Video Visitation Services:CTEL-CPC-Klamath bid.pdf Joint proposal from Consolidated Telecom & CPC for phone & video calling; tablets and other services are described as optional add-ons.
Solicitation Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling 2021-01-12 jail OR Request for Proposal for Corrections Communication Service:Klamath RFP.pdf RFP for phone & video; tablet services optional
Bid Evaluation Tablets, Telephone (voice calling), Video calling • Combined Public Communications • Consolidated Telecom • Inmate Calling Solutions, LLC • Securus Technologies, LLC • Crown Correctional Telephone Inc. 2021-03-23 jail OR Board of Commissioners Agenda Item Summary:Klamath bid scores.pdf Bid scores for phone/video-calling proposals with tablet option (RFP and proposals are separately entered in this database). Winning bidder ws Consolidated Telecom & Combined Public Communications (joint bid).
Proposal Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Text messaging (SMS), Video calling, Voicemail • Crown Correctional Telephone Inc. 2021-02-16 jail OR Corrections Communication Service:Klamath-Crown-bid.pdf Bid for phone & video service. Tablets, mail scanning, and other features are optional. This bid was not selected; winning bid (CPC/Consolidated Telecom) appears as separate entry in this database.
Proposal Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling, Voicemail • Inmate Calling Solutions, LLC 2021-02-12 jail OR Corrections Communication Service:Klamath-ICS-bid.pdf Bid for phone & video service (tablets are optional add-on). This bid was not selected; winning bid (CPC/Consolidated Telecom) appears as separate entry in this database.
Proposal Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC 2021-02-15 jail OR Corrections Communication Service:Klamath-Securus-bid.pdf Bid for phone/video; other services are optional add-ons. This bid was not selected; winning bid (CPC/Consolidated Telecom) appears as separate entry in this database.
La Crosse Co. Jail (Wisconsin) Contract Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2011-12-132021-06-01 jail WI Master Services Agreement:Securus master contract.pdf Securus 1st Amendment.pdf Securus 2nd Amendment.pdf Contact + 2 amendments. Second amendment adds video calling and extends term.
Lancaster County Jail Complex (Nebraska) Solicitation Commissary, Inmate banking software , Money transfer, Release cards, Tablets, Telephone (voice calling), Video calling 2021-04-02 jail NE RFP 21-079:Lancaster County RFP C-21-0380.pdf Combined RFP that anticipates two-separate contracts: one for commissary & financial services, one for telecommunications
Lassen Co. Jail (California) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2019-09-122024-10-07 jail CA Master Services Agreement:GTL Master.pdf GTL-Lassen Co Amendment 1-13-21_FE.pdf Contract Amendment Signed by CA-10-7-21_Signed by GTL-10-8-21.pdf Response to Request Dated 8-11-22.pdf Contract + 2 amendments. Original contract included tablets; first amendment (January 2021) removes tablets (although the second amendment refers to tablets as if they are still offered). Second amendment modifies rates and extends the term of the contract.
Lewis Co. Jail (New York) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2020-04-292023-04-15 jail NY Amendment to the Inmate Telephone Services Agreement:Lewis_County_NY.pdf Amendment to contract (underlying contract not included)
Lewis Co. Jail (Tennessee) Contract Electronic messaging ("email"), Telephone (voice calling), Video calling • Combined Public Communications 2019-07-012023-07-01 jail TN Inmate Telecommunications General Service Agreement:Lewis County Sheriff CPC20contract-pdf.pdf Includes telephone service and kiosks
Livingston Co. Jail (New York) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2018-08-272023-08-27 jail NY Master Services Agreement:Livingston-GTL.pdf Includes amendment (May 2020) increasing commission and changing voice-calling rates.
Logan Co. Det. Ctr. (Colorado) Contract Telephone (voice calling), Video calling • Combined Public Communications 2019-12-30 jail CO Inmate Telecommunications General Service Agreement:Logan CO ITS Contract 12302019.pdf Includes electronic law library access. Base term appears to have expired in 2020, but this contract was produced to the Colorado PUC as being current in 2022.
Macomb County Jail (Michigan) Proposal Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling • ICSolutions 2021-01-22 jail MI Proposal for Expansion of Inmate Telecommunication Services:Macomb County, MI - SIGNED contract.pdf ICSolutions is the incumbent provider; this proposal focuses on expanding offered services to include tablets, mail scanning, and increased commission payments. Signed contract amendment is included on the last 2 pages (and separately entered in this database with the earlier contract documents)
Contract Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling • ICSolutions 2012-10-112026-10-10 jail MI Inmate Telephone Services Agreement:Macomb County ICSolutions Contract.pdf Macomb - 4th amdt.pdf Contract + 4 amendments.
Madison Co. Jail (New York) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2014-11-18 jail NY Inmate Telephone Service Agreement:Madison_County_NY.pdf Includes various amendments
Marathon Co. Jail - Adult Det. (Wisconsin) Contract Video calling 2015-03-182021-10-15 jail WI Various amendments to Master Services Agreement:SECURUS TECHNOLOGIES.PDF SECURUS TECHNOLOGIES (2).pdf SECURUS TECHNOLOGIES (3).pdf SECURUS TECHNOLOGIES (4).pdf Four amendments; original underlying contract not provided. First amendment (dated 2015) removes prohibition on in-person visitation. Remaining amendments modify the services provided & extend the term.
Marin Co. Jail (California) Contract Electronic messaging ("email"), Release cards, Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2018-10-162025-10-06 jail CA First Amendment to Professional Services Contract:Marin_GTL_2022_Contract.pdf 22-399 Raher 8-8-22.pdf This is an amendment to a contract with an original effective date of 10/16/2018; the amendment changes some provisions and extends the term of the contract through 10/6/2025 with two 1-year option periods after that.
Massachusetts Department of Correction Proposal Telephone (voice calling), Video calling • Securus Technologies, LLC 2017-11-28 state_prison MA Response to RFR-BD-18-1044-EPS17-EPS1-19423:ma_doc_cost_tables.pdf This appears to have been the successful bid for this solicitation.
Contract Telephone (voice calling), Video calling • Securus Technologies, LLC 2018-12-312028-03-02 state_prison MA Various amendments:doc_securus_amendment_dec31_2018 Redacted.pdf ma_doc_amendment5.pdf ma_doc_amendment7.pdf doc_feb_2020_rate_hike.pdf A series of amendments to the Securus-Mass. DOC contract. Amendment 1 eliminates variable site commissions and provides for a fixed $2.5 million annual payments to the DOC. Amendment 2 is not available. Amendments 3-4 (same document) increase voice-calling rates and provide for video-calling service at the civil commitment facility, respectively. Amendment 5 addresses service at the civil commitment facility in Plymouth County. Amendment 6 is not available. Amendment 7 expands video-calling service within the DOC system and modifies video rates.
McHenry Co. Jail (Illinois) Bid Evaluation Video calling • Inmate Calling Solutions, LLC • Securus Technologies, LLC • Black Creek • Homewav 2016-09-20 jail IL Summary Sheet Bid 16-64:McHenry County Illinois - bid tabulation.pdf
McLeod Co. Jail (Minnesota) Contract Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2008-10-222020-12-21 jail MN Master Services Agreement:McLeod County - Securus contract.pdf McLeod County - Securus amendment (phone).pdf Contract + 1 amendment. The amendment removes video calling (which appears to be provided through a different company; see separate database entry)
Contract Electronic messaging ("email"), Inmate banking software , Telephone (voice calling), Text messaging (SMS), Video calling • TurnKey Corrections jail MN Jail Service Agreement:McLeod County - Turnkey contract (email and video).pdf Unsigned copy, although it appears that vendor is offering service at this facility, so presumably some kind of contract was executed. Trust accounting software is included as an optional add-on product.
McNairy Co. Jail (Tennessee) Contract Telephone (voice calling), Video calling • City Tele-Coin Co. 2019-05-052023-05-06 jail TN Correctional Communications Services Agreement:Mcnairy County Sheriff city-tel-coin.pdf
Mesa County Jail/Work Release (Colorado) - multiple locations Contract Telephone (voice calling), Video calling, Voicemail • Inmate Calling Solutions, LLC 2017-04-302022-07-18 jail CO Inmate Telephone Services Agreement:Mesa County, CO_2017 Contract.pdf Mesa County, CO - Amendment #1.pdf Mesa County, CO - Amendment #2.pdf Mesa County, CO - Amendment #3.pdf Contract + 3 amendments. Amendment 1 adds electronic law library program. Amendment 2 modifies the commission rate, and extends the term through 2022 with automatic 1-year renewal options thereafter. Amendment 3 modifies some of the hardware provided.
Miami-Dade County Jails (Florida) - multiple locations Solicitation Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling 2022 jail FL Request for Proposals No. 02194:2194_RFP_Detainee_Kiosk_3-1-22.pdf RFP for a "Detainee electronic communications and media solution" using tablets and shared kiosks.
Middlesex Jail (Massachusetts) Commission Report Telephone (voice calling), Video calling • Securus Technologies, LLC 2022 jail MA Call Commission Report:Middlesex_County_Securus_Commission_8_2021_2_2022.pdf Phone and video commission reports for August 2021 through February 2022
Milwaukee County Jail (MCJ) (Wisconsin) Commission Report Telephone (voice calling), Video calling • ICSolutions 2021 jail WI Monthly Commission Report:Scanned from a Xerox Multifunction Printer.pdf Voice- and video-calling commission reports from January - April 2021.
Minnesota Department of Corrections Contract Electronic messaging ("email"), Money transfer, Release cards, Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2019-07-012024-06-30 state_prison MN Notification of Contract Award:Department of Corrections award letter and pricing list.pdf
Monroe County Jail (New York) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC 2020-03-012025-02-28 jail NY Agreement:Monroe_County_NY.pdf
Monterey County Jail (California) - multiple locations Contract Tablets, Telephone (voice calling), Video calling • Telmate, LLC 2016-12-082021-12-13 jail CA Agreement between County of Monterey and Contractor Telmate, LLC:PRAR 21-44 DOC 6_TELMATE BOARD ORDER.pdf PRAR 21-44 DOC 4_Signed Amend 1 Telmate.pdf PRAR 21-44 Doc 5_Amend_2_Telmate_v4_1202201_PE.pdf
Commission Report Tablets, Video calling • Telmate, LLC 2021 jail CA Monthly Tablet Commission Report:PRAR 21-44 DOC 1_TELMATE Summary Report Mar2021.pdf PRAR 21-44 DOC 2_TELMATE Summary Report Apr2021.pdf PRAR 21-44 DOC 3_TELMATE Summary Report MAY2021.pdf Tablet & video-calling commission reports for March - May 2021
Montgomery County Jail (Tennessee) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2020-06-292023-06-29 jail TN Master Services Agreement:Montgomery County Sheriff - Global Tel Link video visit contract.pdf
Montrose Co. Jail (Colorado) Contract Electronic messaging ("email"), Telephone (voice calling), Video calling • Crown Correctional Telephone Inc. 2021-10-012024-10-01 jail CO Inmate Communications Service Agreement:Montrose County Jail Agreement.pdf In addition to current services, the contract grants vendor "the exclusive right to all inmate electronic communications on the premises."
Nashville-Davidson Criminal Justice Center (Tennessee) Solicitation Tablets, Telephone (voice calling), Video calling 2019 jail TN Request for Quotation 1120657:Nashville-Davidson County, TN - Original RFP.pdf
Solicitation Tablets, Telephone (voice calling), Video calling 2019-02-21 jail TN RFQ 1120657:Nashville-Davidson County, TN - Original RFP.pdf
Nevada County Jail (California) - multiple locations Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Telmate, LLC 2019-06-012024-06-30 jail CA Personal Services Contract:22-045.pdf 2022-08-11 - Nevada County response.pdf Contract + 1 amendment. Amendment starts at page 31, changes rates and extends term.
New Hampshire Department of Corrections Contract Electronic messaging ("email"), Money transfer, Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2017-11-012022-10-31 state_prison NH Pay Telephone, Inmate Telephone & Inmate Kiosk/Tablet Solution Services:NH Phone Video Tablet Contract 49 GC Agenda 101117.pdf
New Jersey Department of Corrections Solicitation, Proposal, Contract Electronic messaging ("email"), Money transfer, Video calling • JPay 2012-09-01 state_prison NJ Multi-State Contract for Inmate Kiosks:W189262 - 13-R-23161 - Participating Addendum.pdf W189262 - 13-R-23161 - Contract Amendments.pdf W189262 - 13-R-23161 - Multi-State Contract.pdf W189262 - 13-R-23161 - JPay Inc - Proposal.pdf W189262 - 13-R-23161 - Method of Operation.pdf W189262 - 13-R-23161 - State Contract Manager.pdf W189262 - 13-R-23161 - NV Request For Proposal.pdf This entry includes a solicitation, proposal, and contract for New Jersey DOC's kiosk system provided by JPay. The contract is part of NASPO's multi-state procurement. The kiosks are advertised as including "digital music delivery, Internet video visitation, inmate banking, inmate email, commissary ordering and other various custom applications."
Newaygo Co. Jail (Michigan) Contract Telephone (voice calling), Video calling • Securus Technologies, LLC 2014-09-112109-09-29 jail MI Third Amendment to Master Services Agreement:Newaygo response.pdf Amendment adding video calling (underlying contract not provided)
Niagara County Correctional Facility (New York) Contract Telephone (voice calling), Video calling • Global Tel*Link Corporation 2017-07-24 jail NY Inmate Telephone Service Agreement:Niagara_County_NY.pdf Includes 3 amendments
North Dakota Department of Corrections & Rehabilitation Contract Electronic messaging ("email"), Facility management software, Tablets, Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2016-11-012026-10-31 state_prison ND Technology Contract: Inmate Telephone and Video Visitation:Inmate Telephone and Video Visitation FINAL-EXECUTED.pdf Contract Amendment 1-JPay EXECUTED.pdf Contract Amendment 2.pdf Contract Amendment 4.pdf Contract Amendment 5.pdf Contract Amendment 6.pdf Contract Amendment 7.pdf Contract Amendment 8.pdf Contract Amendment 9.pdf Contract Amendment 10.pdf Contract Amendment 11.pdf Contract Amendment 12.pdf Original contract plus 12 amendments
Oakland County Jail (Michigan) - multiple locations Contract Telephone (voice calling), Video calling • Smart Communications Holding, Inc. 2022-04-042025-04-03 jail MI Contract Number 006550:006550_Smart_Communications_Inmate_Phone_Video_Visitation_System_R.pdf 006550_Smart_Communications_Inmate_Phone_Video_Visitation_System_2R.pdf Contract is split into two files due to size.
Solicitation Money transfer, Telephone (voice calling), Video calling 2021-04-30 jail MI Event #005218:Oakland County 005218_Attachment_B__1_.pdf
Ocean Co. Jail (New Jersey) Proposal, Contract Video calling • Global Tel*Link Corporation 2020-03-012021-02-08 jail NJ Agreement for Video Visitation Maintenance and Support Services:Ocean County GTL video contract Mar 2020 thru Feb 2022.pdf
Olmsted County Detention Center (Minnesota) - multiple locations Contract Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling, Voicemail • Inmate Calling Solutions, LLC 2021-09-102024-12-05 jail MN Amendment No. 1 to the Inmate Telephone Services Agreement:Olmstead County - ICSolutions contract.pdf
Oneida Co. Corr. Fac. (New York) Contract Commissary, Tablets, Video calling • Trinity Services Group, Inc. 2018-01-23 jail NY Commissary Services Agreement:Oneida_NY_Trinity.pdf Tablet program added via amendment
Ontario Co. Jail (New York) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC 2018-10-262023-10-26 jail NY Master Services Agreement:Ontario_County_NY.pdf
Orange County Jails (California) - multiple locations Solicitation Electronic messaging ("email"), Money transfer, Tablets, Telephone (voice calling), Video calling 2020-03-25 jail CA RFP No. 060-C021597-LQ:2020 Orange County_ RFP CA Original.pdf Includes payment kiosks (coded here as money-transfer service)
Contract Electronic messaging ("email"), Money transfer, Release cards, Tablets, Telephone (voice calling), Video calling, Voicemail • Global Tel*Link Corporation 2022-03-212025-03-21 jail CA Contract No. MA-060-21011490:Orange_5-24-22 Executed Contract.pdf 2022-07-29 - Orange County response.pdf
Orleans Co. Jail (New York) Contract Telephone (voice calling), Video calling • Inmate Calling Solutions, LLC 2019-05-23 jail NY Resolution No. 208-519:Orleans_County_NY.pdf County legislature resolution approving contract. Underlying contract not provided.
Oswego Co. Corr. Fac. (New York) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2014-10-222019-10-22 jail NY Inmate Telephone Service Agreement:Oswego_County_NY.pdf Original contract for voice calling. Tablets (including video calling) added via amendment.
Otero Co. Jail (Colorado) Contract Telephone (voice calling), Video calling • Combined Public Communications 2020-03-252022-03-25 jail CO Inmate Telecommunications General Service Agreement:Otero CO ITS Contract 03262020.pdf
Ottawa Co. Jail (Michigan) Contract Electronic messaging ("email"), Telephone (voice calling), Video calling • Securus Technologies, LLC 2017-01-24 jail MI Master Services Agreement:Ottawa County_Securus-Inmate Telephone and Video Visitation Contract-redacted.pdf Ottawa County_Securus - Data and Non-Disclosure of Info Agreement-redacted.pdf Ottawa County_Securus -First Amendment 083118-redacted.pdf Amendment (dated 2018) removes video calling from the scope of services.
Solicitation, Proposal Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling • Smart Communications Holding, Inc. 2021-03-19 jail MI Proposal: RFP 21-02:Ottawa_Smart.pdf RFP instructions with Smart Communications' proposal attached.
Contract Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling • Smart Communications Holding, Inc. 2021-11-242024-12-31 jail MI Contract for Telecommunications, Tablets, and Additional Services:Ottawa Contract 1378 SMART COMMUNICATIONS Telecommunications Agreement.pdf Ottawa Exhibit B - Compensation 10.20.21 (final).pdf Ottawa Smart Communications - First Amendment - vendor signed 12.15.21.pdf Contract with attachment and one amendment. Note: Exhibit A to this contract is the vendor's proposal, which is entered separately in this database. Exhibit B is included as part of this entry.
Otter Tail Co. Det. Facility (Minnesota) Contract Telephone (voice calling), Text messaging (SMS), Video calling • Reliance Telephone of Grand Forks, Inc. 2020-07-212025-07-21 jail MN Location Agreements:Otter Tail County - Reliance contract.pdf
Park Co. Det. Ctr. (Wyoming) Contract Electronic messaging ("email"), Telephone (voice calling), Video calling • Securus Technologies, LLC 2013-10-012024-06-17 jail WY Master Services Agreement:Park County Detention Center, CO_08927_MSA_Renewal_6-17-2014_Redacted.pdf Park County Detention Center, CO_08927_1st Amendment_Redacted.pdf Amendment 1 adds video calling & e-messaging; extends term.
Passaic County Jail (New Jersey) Contract Video calling • Renovo 2014-03-252019-03-25 jail NJ Resolution 20140244:Passaic Renovo Resolution and Contract.pdf
Placer Co. Jail (California) Contract Electronic messaging ("email"), Telephone (voice calling), Video calling, Voicemail • Inmate Calling Solutions, LLC 2013-07-032024-09-30 jail CA Inmate Telephone Service Agreement:Placer_ICS Agreement_07.03.13_FINAL.pdf Placer_ICS Amendment_9-19-13 FULLY EXECUTED.pdf Placer County CA_Contract Amendment #2 - FULLY EXECUTED.pdf Placer County CA_Contract Amendment #3 - FULLY EXECUTED.pdf Placer_ICS Fourth Amendment - FCC Interstate Rates (02.04.14).doc_FULLY EXECUTED.pdf Placer_ICS Amendment #5_VVS removed_10.13.15.pdf Placer_ICS Amendment #6_Revenue Share_6.20.16 EXECUTED.pdf Placer County, CA - Amendment #7_Fully Executed.pdf Placer County, CA - Amendment # 8_FULLY EXECUTED.pdf Placer County, CA - Amendment # 10.pdf Next Request 22-331 Final Response.pdf Original contract provides voice- and video-calling. Amendment 1 - rate modifications Amendment 2 - adds electronic messaging and voicemail Amendment 3 - adds security features and modifies rates Amendment 4 - rate modifications Amendment 5 - removes video-calling and extends term through 2017 Amendment 6 - rate and commission modification Amendment 7 - term extension (through 2019) and various service/rate changes Amendment 8 - term change and one-time payment to county Amendment 10 - term extension (through 2024), video-calling added, other various modifications
Polk Co. Jail (Wisconsin) Contract Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC • Evercom Systems, Inc. 2007-12-072023-11-30 jail WI Master Services Agreement:Polk Co WI MSA II.pdf Polk Co WI 1st Amendment.pdf Securus Polk County WI Second Amendment 4.11.18-signed-signed.pdf Contract + 2 amendments. Second amendment extends term, adds video calling, and provides "technology grant" to facility.
Commission Report Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2020 jail WI Call Commission Report:Polk WI June Commission Report 2020.xls Polk WI July Commission Report 2020.xls Polk WI August Commission Report 2020.xls Polk WI September Commission Report 2020.xls Polk WI October Commission Report 2020.xls Polk WI November Commission Report 2020.xls Polk WI December Commission Report 2020.xls Commission reports from June through December 2020.
Price Co. Jail (Wisconsin) Contract Electronic messaging ("email"), Telephone (voice calling), Video calling • Securus Technologies, LLC 2011-08-192022-12-16 jail WI Master Services Agreement:Price County Sheriff's Dept, WI_08488_MSA_Renewal_8-19-11.pdf Price County Sheriff's Dept, WI_08488_1st Amendment.pdf Price County Sheriff's Dept, WI_08488_eMessaging.pdf Contract + 2 amendments. First amendment changes commission, adds video calling, and extends term. Second amendment adds electronic messaging.
Commission Report Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2021 jail WI Call Commission Report:Price County Commissions.xls Commission reports from December 2020 through February 2021.
Pueblo Co. Det. Ctr. (Colorado) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Inmate Calling Solutions, LLC 20212022 jail CO Inmate Telephone Services Agreement:Pueblo County, CO - Contract 2021.pdf Contract auto-renews annually.
Contract Telephone (voice calling), Video calling • Securus Technologies, LLC 2016-03-152021-06-15 jail CO Agreement:PUEBLO~2.PDF Pueblo County Detention Center, CO_03683_06129_5th Amendment_Redacted.pdf It appears that Pueblo County changed from Securus to ICSolutions in June 2021 (ICSolutions contract is available as a separate entry in this database).
Rappahannock Regional Jail (Virginia) Solicitation Tablets, Telephone (voice calling), Video calling 2019-06-11 jail VA RFP No. 2019-ITVT:Rappahannock-VA-2019-ITVT_RFP_2019-ITVT.pdf
Rensselaer County Jail (New York) Contract, Commission Report Telephone (voice calling), Video calling • Global Tel*Link Corporation 2010-03-04 jail NY Inmate Telephone Service Agreement:Rensselaer_County_NY.pdf Original contract for voice calling. Video calling added by amendment. Commission report for 2020 is also attached.
Rice Co. Jail (Minnesota) Contract Electronic messaging ("email"), Video calling, Voicemail • Smart Communications Holding, Inc. 2011-07-122023-07-14 jail MN Master Services Agreement:Rice County - Securus contract.pdf Rice County - Securus amdt 1.pdf Rice County - Securus amdt 2.pdf Rice County - Securus amdt 3.pdf Rice County - Securus misc amdt.pdf Electronic messaging added via Amendment 1
Routt Co. Jail (Colorado) Contract Telephone (voice calling), Video calling • Securus Technologies, LLC 2015-02-192022-06-19 jail CO Master Services Agreement:Routt County Jail, CO_05401_MSA_Renewal 2015_Redacted.pdf Routt County Jail, CO_05401_2nd Amendment_Redacted.pdf
Sacramento County Jail (California) - multiple locations Solicitation Video calling 2020-06-03 jail CA RFP #84:2020 Sacramento County_ CA VVS RFP Original.pdf
Saginaw Co. Jail (Michigan) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Combined Public Communications 2019-07-312025-07-31 jail MI Inmate Telecommunications General Service Agreement:Saginaw County FOIA 3418.pdf Includes kiosks and tablets including electronic legal research. Tablets charge 5 cents per minute.
Salem Co. Corr. Fac. (New Jersey) Contract Video calling • iWebVisit.com 2011-08-172016-08-17 jail NJ Resolution to Awaard a Contract:Salem Signed IWebVisit Contract August 2011.pdf
San Diego County Jails (California) - multiple locations Proposal, Contract Money transfer, Release cards, Telephone (voice calling), Video calling • Securus Technologies, LLC 2012-08-082022-08-06 jail CA Contract Number 542145:542145-00 Contract.pdf 542145-01 AMEND1.pdf CONTRACT_542145_Amendmen_02.pdf CONTRACT_542145_Amendmen_03.pdf CONTRACT_542145_Amendmen_05.pdf CONTRACT_542145_Amendmen_06.pdf CONTRACT_542145_Amendmen_07.pdf CONTRACT_542145_Amendmen_08.pdf CONTRACT_542145_Amendmen_09.pdf CONTRACT_542145_Amendmen_10.pdf CONTRACT_542145_Amendmen_11.pdf CONTRACT_542145_Amendmen_04.pdf Contract + 11 amendments. Original contract is for voice calling, with commissary ordering listed as an "optional add-on feature." Portions of Securus's bid are attached to the contract. Amendments are summarized as follows: Amendment 1 - relates to prepaid calls for Child Welfare Services personnel Amendment 2 - extends term through 2017 with additional option periods and adds video calling Amendment 3 - adds lobby kiosks Amendment 4 - adds additional money-transfer services Amendment 5 - modifies rates and commission structure Amendment 6 - changes fees and commissions for certain money-transfer services Amendment 7 - modifies rates and commission structure Amendment 8 - eliminates commissions on release cards Amendment 9 - extends contract term and modifies rates Amendment 10 - relates to lobby kiosks Amendment 11 - implements agency-sponsored calling
San Francisco Jail (California) - multiple locations Contract Telephone (voice calling), Video calling • Global Tel*Link Corporation 2020-08-012023-07-31 jail CA Contract ID 1000017882:San_Francisco_GTL_Contract_08.01.2020__FINAL_SIGNED.pdf This contract mostly addresses agency-sponsored voice calling (i.e., no charges to end-users), but it does reference video-calling, which is provided under a separate agreement between the city and GTL.
Santa Barbara County Jails (California) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling, Voicemail • Telmate, LLC • Global Tel*Link Corporation 2018-09-012023-08-31 jail CA Inmate Communication Services Agreement:Telmate_Board_Contract.pdf Executed_Amendment_Telmate_BC_3_.pdf Minute_Order__13_.pdf P001365-080522_Message_History.pdf Contract includes a copy of the previous contract (with a different vendor) as an attachment. Amendment exercises both of the county's 1-year option terms (for a total extension of 2 years) and modifies commission structure.
Solicitation Electronic messaging ("email"), Money transfer, Release cards, Tablets, Telephone (voice calling), Video calling, Voicemail 2018-03-01 jail CA RFP No. FY2018:Santa Barbara County (2018).pdf
Saratoga County Correctional Facility (New York) Contract Electronic messaging ("email"), Tablets, Video calling • Keefe Commissary Network, LLC 2019-08-012024-08-01 jail NY Addendum to Commissary Service Agreement:Saratoga_County_NY_Keefe.pdf Document is an amendment adding tablet service. Underlying commissary contract not provided. Includes electronic law-library service.
Schoharie County Jail (NY) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2020-02-112025-02-11 jail NY Master Services Agreement:Schoharie_County_NY.pdf Original contract is for voice calling. Tablet service added via amendment. Also includes a "Data Sharing Addendum"
Scott Co. Jail (Minnesota) Contract Telephone (voice calling), Video calling, Voicemail • ICSolutions 2021-01-252026-01-25 jail MN Master Terms and Conditions:Scott County - ICSolutions contract.pdf
Shasta Co. Jail (California) Contract Electronic messaging ("email"), Money transfer, Release cards, Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2018-07-172021-07-17 jail CA Services Agreement:GTL SIGNED CONTRACT.pdf
Commission Report Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2021 jail CA Summary Commission Report:FEB 21.pdf MAR 21.pdf APR 21.pdf Commission reports for February - April 2021. Last page of each report provides an annual summary from Aug 2020 - Jul. 2021.
Sherburne County Jail (Minnesota) Contract Telephone (voice calling), Video calling • NCIC Inmate Communications 2021-03-122024-03-12 jail MN Inmate Communications Service Subscriber Agreement:Sherburne County - NCIC contract.pdf
Sibley Co. Jail (Minnesota) Contract Commissary, Electronic messaging ("email"), Inmate banking software , Telephone (voice calling), Video calling • Stellar Services, LLC jail MN Service Agreement:Sibley County - Stellar Encartele contract.pdf Contract was produced by county in response to request for current contract, although this version is unsigned and undated.
Sonoma County Jail (California) - multiple locations Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling, Voicemail • Legacy Inmate Communications • Global Tel*Link Corporation 2017-03-012025-02-28 jail CA Inmate Communications Service Agreement:PRA Legacy -GTL- ViaPath.pdf CPRA Response - 8-11-22.pdf This is a contract between Legacy (dba Edovo) that was subsequently assigned to GTL. The original contract is an attachment (starting at page 20 of the first file). Additional amendments appear earlier in the document.
St. Clair County Jail (Michigan) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC 2018-01-202025-01-20 jail MI Master Services Agreement:St Clair County Securus Agmt.pdf St Clair County Securus Amendment.pdf E-messaging added via amendment
St. Lawrence County Jail (New York) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation • Telmate, LLC 2015-02-202024-02-20 jail NY Inmate Telephone Service Agreement:Saint_Lawrence_County_NY.pdf Original contract is for voice calling. Tablet service added via amendment.
St. Louis City Justice Center (Missouri) Solicitation Telephone (voice calling), Video calling 2019-12-11 jail MO Request For Proposals For Inmate Telephone Service, Video Visitation And Law Library:RFP 2019-54-PR Inmate Telephone and Video Visitation.pdf Also includes law library service. RFP 2019-54-PR
Stearns Co. Jail (Minnesota) Contract Telephone (voice calling), Video calling • Homewav 2020-03-012025-05-03 jail MN Master Service Agreement:Stearns County - HomeWav contract.pdf Includes "video messaging"
Steuben County Jail (New York) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2009-02-20 jail NY Inmate Telephone Service Agreement:Steuben_County_NY.pdf Original contract is for voice calling. Tablets added via amendment.
Suffolk Co. Jail (Massachusetts) - multiple locations Contract, Commission Report Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC 2019-08-012028-03-02 jail MA Commonwealth of Massachusetts - Standard Contract Form:suffolk_contract_aug2019_mar2023.pdf suffolk_amendment_14cents_august2021.pdf Contract + several amendments. First file includes three amendments plus monthly commission revenue for 2020. Second file includes fourth amendment modifying rates.
Summit Co. Jail (Colorado) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC 2013-09-092026-01-06 jail CO Master Services Agreement:Summit County, CO_05544_MSA_Renewal_9-9-2013_Redacted.pdf Summit County, CO_05544_2nd Amendment_Redacted.pdf Amendment extends terms, modifies commission structure, and adds tablets.
Tehama Co. Jail (California) Solicitation, Contract Tablets, Telephone (voice calling), Video calling • ICSolutions 2019-05-072023-05-07 jail CA Agreement between Tehama Sheriff's Dept and IC Solutions:AGREEMENT - IC Solutions FINAL 2019-123.pdf IC Solutions Amendment 1 FINAL 2022-130.pdf IC Solutions Amendment 2 - compensation FINAL 2022-201.pdf Stephen Raher Response.pdf RFP is attached to original contract. First amendment extends the term by one year. Second amendment modifies rates.
Tennessee Department of Correction Contract Electronic messaging ("email"), Inmate banking software , Money transfer, Tablets, Video calling • JPay 2012-10-012017-09-30 state_prison TN Contract 32901-31188:TN DOC - JPay Contract.pdf Non-competitive procurement for kiosks and financial services.
Solicitation Money transfer, Tablets, Telephone (voice calling), Video calling, Voicemail 2020-07-31 state_prison TN Request for Proposals #32901-31247:Release 2 TDOC RFP 32901-31247 Inmate Communication Final.pdf
Todd Co. Det. Ctr. (Minnesota) Contract Tablets, Telephone (voice calling), Video calling, Voicemail • NCIC Inmate Communications 2019-05-012025-05-01 jail MN Inmate Communications Agreement:Todd County - NCIC contract.pdf Tablets don't appear to be mentioned in the body of the contract, but they are listed in Attachment B as being "included at no cost."
Tompkins County Jail (New York) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2020-02-272023-06-15 jail NY Amendment to the Commission Agreement:Tompkins_County_NY.pdf Amendment - underlying contract not provided. Tablet service includes electronic law library app.
Travis County Correctional Complex (Texas) Solicitation Tablets, Telephone (voice calling), Video calling 2016-04-20 jail TX Request for Proposal P1604-002-SW:Travis County RFP.docx
Trousdale Co. Jail (Tennessee) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Pay Tel Communications 2019-07-192024-07-19 jail TN Master Services Agreement:2020 Trousdale Turner Communications Paytel Agreement.pdf
Tulare County Jail (California) - multiple locations Solicitation Electronic messaging ("email"), Release cards, Tablets, Telephone (voice calling), Video calling 2020-09-09 jail CA RFP No. 20200909:2020 Tulare County CA RFP_ Services RFP - Original.pdf Several appendices are attached to the PDF (view the attachment tab in Adobe Acrobat to see these files)
Ventura County Jails (California) - multiple locations Solicitation, Contract Electronic messaging ("email"), Money transfer, Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC 2018-03-132023-03-13 jail CA Inmate Phone and Related Services Contract:Securus Signed Contract.pdf Securs First Amend Contract Signed.pdf Contract with a section of the RFP document attached. Includes lobby kiosks.
Washington County Correctional Facility (New York) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2020-05-062024-04-11 jail NY Amendment to the Inmate Telephone Services Agreement:Washington_County_NY.pdf Amendment (underlying contract not provided)
Washington County Jail (Minnesota) Proposal Electronic messaging ("email"), Mail scanning, Tablets, Telephone (voice calling), Video calling • Smart Communications Holding, Inc. 2020-01-15 jail MN Response to Request for Proposal: Inmate Telephone System:Smart Comm-Wash Co proposal_reduced.pdf Electronic law library and commissary hosting are included in bundled services.
Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2020-09-012025-09-01 jail MN Contract for Professional Services:Washington County - Securus contract.PDF Washington County - resolution approving contract.PDF Includes electronic legal research app. Contract is for a 5-year term, but is terminable with or without cause, on 90 days' notice.
Washington Department of Corrections Contract Electronic messaging ("email"), Money transfer, Video calling • JPay 2010 state_prison WA Contract No. K8262:K8262.pdf K8262-amendment-1.pdf K8262-amendment-2.pdf K8262-amendment-3.pdf K8262-amendment-4.pdf K8262-amendment-5.pdf K8262-amendment-6.pdf K8262-amendment-8.pdf Amendment 1 - change of covered services (2011) -- includes kiosks (not tablets) for video calling, and MP3 players Amendment 2 - term extension (2013) Amendment 3 - term extension (2014) Amendment 4 - term extension & fee changes (2015) Amendment 5 - state standard terms (2017) Amendment 6 - state standard terms (2017)
Contract Electronic messaging ("email"), Money transfer, Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC 2022-01-122028-01-30 state_prison WA DOC Contract #K11720:K11720.pdf
Washtenaw Co. Jail (Michigan) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC 2012-05-232025-08-25 jail MI Master Services Agreement:2012-05-23 - contract.pdf 2016-05-17 - rate modification.pdf 2017-07-13 - vars modifications.pdf 2019-03-25 - vars modifications.pdf 2020-03-27 - term extension.pdf 2020-03-31 - term extension and free calls.pdf 2020-07-23 - term extension.pdf 2020-08-24 - vars modifications.pdf Undated - location based services addendum.pdf 2021-07-30 - contract.pdf Contract + numerous amendments. Video calling, tablets, and electronic messaging added by seventh amendment (8/24/2020). An additional and "coterminous" contract for tablets is also included (dated 7/30/2021).
Contract Video calling • AVI Systems, Inc. 2019-03-012020-02-28 jail MI Service Contract:2019-03-01 - contract.pdf Contract for "ongoing hardware/software maintenance, training, engineering services and upgrades for the Washentaw County GTL Visitation System."
Waupaca Co. Jail (Wisconsin) Contract Electronic messaging ("email"), Telephone (voice calling), Video calling, Voicemail • Securus Technologies, LLC 2019-02-052024-02-05 jail WI First Amendment to Master Services Agreement:Securus-Waupaca Contract_signed.pdf Amendment; original underlying contract not provided
Webster Co. Jail (Iowa) Contract Telephone (voice calling), Video calling • Securus Technologies, LLC 2017-09-132027-08-14 jail IA First Amendment to Master Services Agreement:webster_contract.pdf Amendment (underlying contract not provided) that extends term for ten years after execution of amendment. Amendment adds video calling.
Commission Report Telephone (voice calling), Video calling, Voicemail 2019 jail IA Call Commission Report:webster_jan2019_commissions.xls webster_feb2019_commissions.xls webster_mar2019_commissions.xls Phone, video, and voicemail commission reports for January - March 2019.
Westchester Department of Correction (New York) Contract Video calling • Primonics, Inc. 2019-05-152024-05-14 jail NY Contract Award Notification:PRIMONICS 5717BPS INMATE TELEVISIT SYSTEM MAINTENANCE.pdf
Western Tidewater Regional Jail (Virginia) Proposal Mail scanning, Telephone (voice calling), Video calling, Voicemail • ICSolutions 2017-11-01 jail VA RFP No. 09182017-01:ICSolutions Western Tidewater Regional Jail, VA - Redacted RFP Response 11.01.2017.pdf Bid appears to have been for phone & video calling. Bid describes additional add-on services.
Wood Co. Jail (Texas) Contract Commissary, Electronic messaging ("email"), Inmate banking software , Mail scanning, Tablets, Telephone (voice calling), Text messaging (SMS), Video calling • T.W. Vending, Inc. • TKC TeleCom LLC 2021-07-012026-07-01 jail TX Jail Service Agreement:TURNKEY SERVICE AGREEMENT_FINAL v5.pdf TURNKEY TeleCom Agreement_v5.pdf 04-06-2021 Open records request form.pdf County provided this unexecuted contract in April 2021, before the effective date. Unclear if it was executed as-is or with further modifications. Contract includes optional add-on technology including electronic legal research.
Worcester County Jail & House of Corrections (Massachusetts) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Securus Technologies, LLC 2019-10-102028-03-02 jail MA Commonwealth of Massachusetts - Standard Contract Form:worcester_securus_contract.pdf worcester_amendment_14cents_july2021.pdf Contract + amendment modifying rates
Yates County Jail (New York) Contract Tablets, Telephone (voice calling), Video calling • Global Tel*Link Corporation 2020-04-30 jail NY Amendment to the Inmate Telephone Services Agreement:Yates_County_NY.pdf Contract amendment changing commission rates. Underlying contract not provided.
Yuba Co. Jail (California) Solicitation Tablets, Telephone (voice calling), Video calling 2019-07-24 jail CA RFP Number 901353:2019 Yuba County CA RFP_Phone Services RFP - Original.pdf 2019 Yuba County CA RFP_Phone Addendum 1.pdf Tablet component includes optional video calling functionality.
Yuma Co. Jail (Colorado) Contract Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling • Crown Correctional Telephone Inc. 2021-09-012026-09-01 jail CO Inmate Communications Service Agreement:Yuma County Jail CO Agreement.pdf In addition to current services, contract grants vendor the "exclusive right to all inmate electronic communications on the premises."


Column explanations

Facility
The name of the correctional facility or system. Jail names come from the Bureau of Justice Statistics’ Census of Jails.
Type
Contract, solicitation, or other types of documents. One entry can include multiple types of documents.
Covered services
The types of services provided under the contract.
Vendors
The name that appears in the contract (omissions or minor variations in entity designations like “Inc.” or “LLC” are disregarded).
Document title and files
The specific name of the document, along with file name. We generally present file names as we receive them from the agency or source.
Remarks
Additional information to help users better understand unique aspects of the documents.
Date
When services were first provided under the contract.
Est. expiration date
Our best guess as to when the contract might expire. This is an estimate and should be treated as a guide towards the likely expiration date rather than a definitive statement that a contract will expire on a particular date.
Facility type
Correctional facilities are classified as: state prison, jail, federal prison, immigration detention, juvenile, tribal, mental health, military, or privately owned.

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