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Securus’ claims of low rates undermined by Securus’ actual rates

by Aleks Kajstura, July 31, 2017

In a continued effort to gain FCC approval of a sale to Gores, Securus is now complaining that advocates are using Securus’ published phone rates to show… well, Securus’ phone rates.

That put the Wright Petitioners in the rather awkward position of having to explain that they were doing exactly as Securus requested when it challenged everyone to look at the facts. Securus claimed that the average rate is about $0.18 per minute. To test out their claim, the Petitioners looked at the cost of calls to the home court of the Detroit Pistons, who are owned by Gores, the man interested in buying Securus. Here are the findings they reported to the FCC:

The data… was pulled directly from Securus’ rate calculator, reflects that no inmate in Michigan would be able to call the Palace of Auburn Hills for $.184 per minute, under any Securus calling plan. The least expensive call would be from the Wayne County facilities, and that rate is $0.50 per minute.

Thus, while Securus should be commended for urging the public to “look at the data – the data does not lie”, it is clear that Securus has presented data to the Commission in connection with the proposed transaction that is demonstrably false.… [I]t is inconceivable that every single correctional facility in the State of Michigan – with Securus serving more than 70 – is simply an outlier in comparison to Securus’ claimed average rate of $0.184 per minute.

And Securus’ pricing anomalies don’t stop at phone calls. Securus also claimed to charge “only $.24 per minute” for video visitation. But once again:

Securus charges far more than $.24 per minute for its video visitation services in a vast majority of its correctional facilities where it charges a fee, with the average rate for remote family members being $.35 per minute. Further… when Securus charges a fee for attorneys to have remote access to their clients, the vast majority of those rates are above $.24 as well, with the average per minute rate being $.38.

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