Table 8. Average and highest call rates charged by each company, 2021

For the sourcing on each of these independent rate surveys, see the methodology in State of Phone Justice 2022. For the individual rates in each county, see Appendix Table 3.

 
*Encartele does not publish per-minute rates, but instead prices its calls in dollars per megabyte, and they do not disclose how or whether this price varies between facilities. For this reason, Encartele's rates are not included in tables or maps focused on the state averages or the highest cost calls in each state.
Company Average in-state per minute rate Highest in-state per minute rate Average out-of-state per minute rate Highest out-of-state per minute rate
ATN $0.23 $0.50 $0.20 $0.21
City Tele Coin $0.33 $0.50 $0.21 $0.21
Consolidated Telecom $0.28 $0.30 $0.21 $0.21
Consolidated Telecom/CPC partnership $0.20 $0.21 $0.21 $0.21
Correct Solutions $0.28 $0.75 $0.21 $0.21
CPC $0.20 $0.25 $0.20 $0.21
Custom Teleconnect $0.34 $0.50 $0.21 $0.21
Encartele* N/A N/A N/A N/A
ViaPath (GTL) $0.18 $1.10 $0.17 $0.21
ViaPath (GTL)/Inmate Communications Inc. $0.21 $0.21 $0.21 $0.21
ViaPath (GTL)/Synergy $0.13 $0.13 $0.21 $0.21
ViaPath (GTL)/Talton $0.21 $0.21 $0.21 $0.21
HomeWav $0.20 $0.20 $0.20 $0.20
ICSolutions $0.17 $0.21 $0.17 $0.21
NCIC $0.18 $0.21 $0.20 $0.21
NCIC/A-USA Jail Services $0.21 $0.21 $0.21 $0.21
NCIC/All World Solutions $0.18 $0.21 $0.18 $0.21
NCIC/Ally Telecom $0.20 $0.21 $0.20 $0.21
NCIC/Bureau of Indian Affairs $0.21 $0.21 $0.21 $0.21
NCIC/Crown Correctional $0.20 $0.21 $0.20 $0.21
NCIC/ICSolutions $0.12 $0.12 $0.18 $0.18
NCIC/InComm $0.21 $0.21 $0.21 $0.21
NCIC/Infinity Networks $0.21 $0.21 $0.21 $0.21
NCIC/Inmate Phone Services $0.09 $0.21 $0.21 $0.21
NCIC/LittleJohn Communications $0.09 $0.21 $0.21 $0.21
NCIC/Public Pay Phone Inmate $0.11 $0.21 $0.21 $0.21
NCIC/Riley Distributing $0.21 $0.21 $0.21 $0.21
NCIC/SD Communications $0.21 $0.21 $0.21 $0.21
NCIC/Tele-Connect $0.21 $0.21 $0.21 $0.21
NCIC/Telespan Communications $0.10 $0.21 $0.10 $0.21
NCIC/Tiger Commissary $0.19 $0.21 $0.19 $0.21
NCIC/VendEngine $0.16 $0.16 $0.16 $0.16
Pay Tel $0.20 $0.21 $0.21 $0.21
Prodigy $0.21 $0.21 $0.21 $0.21
Reliance Telephone $0.36 $0.50 $0.21 $0.21
Securus $0.19 $0.21 $0.20 $0.21
Smart Communications $0.17 $0.21 $0.19 $0.21
Synergy Telecom $0.24 $0.31 $0.21 $0.21
Talton Communications/ViaPath (GTL) partnership $0.07 $0.07 $0.07 $0.07
Turnkey Corrections $0.21 $0.21 $0.21 $0.21

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