Evading regulation, some in-state phone calls from jails cost over $1.50 a minute

The first ever national survey of in-state jail phone rates finds some jails charge more than $1.50 a minute.

by Aleks Kajstura, January 19, 2017

Two recent submissions to the FCC shed new light on the high cost of in-state phone calls from jails. While the campaign to make phone calls from prison and jail more affordable for family and friends of incarcerated people has made significant progress, the new filings underscore how private companies continue to avoid regulation while charging unconscionable rates.

These submissions present new research which reveals that some in-state calls cost over $1.50 a minute, and finds pricing structures that “bear a remarkable similarity” to practices prohibited by the FCC.

In order to “highlight the current ICS [Inmate Calling Service] landscape” for the FCC, Lee Petro, counsel for the Wright Petitioners, and the Prison Policy Initiative (thanks to members of our Young Professionals Network) conducted a survey of jails served by the major ICS providers.

The most significant discovery made from reviewing the current pricing policies of the ICS providers was that several ICS providers have imposed a rate structure for intrastate ICS calls that bear a remarkable similarity to the now-prohibited “connection fee” which was prohibited in the 2015 Second Report and Order, and memorialized in Section 64.6080 of the Commission’s rules.

These pricing schemes have resulted in 15 minute calls that would cost $24.95 from the Arkansas County Jail via Securus and $17.77 from the Douglas County jail in Oregon via Global Tel*Link.

You can find the summary of the Comments submission findings in the Ex-Parte submission, and the rates for all of the jails surveyed in exhibits B and C of the Comments submission (starting on page 82), and exhibits A and D in an updated filing reflecting Legacy’s correction of their advertised rates.

Aleks Kajstura is Legal Director at the Prison Policy Initiative. (Other articles | Full bio | Contact)

One response:

  1. Deb says:

    So my son just tried to call me from Clarke County Jail in Alabama. The recording said that I would have to set up a prepaid account. So I spoke to the associate on the line. I was told that the minimum deposit is $15.00 with a $5.95 processing fee plus tax. All for 15 minutes of phone time. The company is NCIC out of Texas. This is outrageous!



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